Business Development Manager

About Tapstitch Tapstitch is a fast-growing fashion-on-demand platform powering the next generation of apparel brands, creators, agencies, and communities. With premium apparel, global fulfillment, custom branding capabilities, and a technology-first platform, we help brands launch and scale apparel without the inventory risk, upfront investment, or complexity of traditional manufacturing. As we continue to grow, we're looking for a highly motivated Business Development Manager to help drive net-new customer acquisition and expand Tapstitch's presence across the apparel, creator, agency, brand, and enterprise ecosystem. Role Overview This is a hunter-focused business development role for someone who loves opening doors, building relationships, and turning new opportunities into revenue. Reporting to the Director of Business Development within the sales and marketing org, you will be responsible for identifying, developing, and closing new business for Tapstitch. You'll build relationships with apparel brands, creators, agencies, organizations, and businesses that can generate meaningful and scalable GMV on the platform. You'll own opportunities from initial prospecting and outreach through relationship development, pitch, negotiation, and close, while partnering closely with Marketing, Customer Success, Onboarding, and other internal teams to ensure a successful transition after the deal is won. This is an opportunity to join a rapidly growing company and play a direct role in expanding Tapstitch's customer base and developing new areas of growth. This role is best suited for someone who has existing commercial relationships that fit the Tapstitch ICP as well as being comfortable building a pipeline from scratch. You'll be expected to operate with autonomy and will be measured against tangible commercial outcomes. This is not an account management or customer success role. The primary mandate is net-new customer acquisition. Responsibilities New Business Development Identify, prospect, and acquire net-new customers for TapstitchBuild and manage a strong pipeline of high-potential accounts across Tapstitch's priority customer segments, including apparel brands, creators, agencies, merchandise companies, organizations, and enterprise partnersConduct proactive outreach through LinkedIn, email, cold outreach, networking, referrals, events, and strategic introductionsDevelop targeted prospecting strategies for high-value accounts and customer segmentsGenerate qualified meetings, opportunities, and new business that translate into meaningful GMVOwn opportunities through the sales cycle, from initial outreach and discovery through proposal, negotiation, and closeQualify opportunities based on revenue/GMV potential, strategic fit, business model, operational feasibility, and likelihood to convert, prioritizing time toward the highest-value opportunitiesBuild strong relationships with key decision-makers and become a trusted resource for prospective customers Pipeline & Sales Management Maintain a healthy and active pipeline of qualified opportunitiesConsistently follow up with prospects and move opportunities through the sales funnelMaintain accurate prospect, activity, and opportunity tracking within CRMProvide regular updates on pipeline health, opportunities, expected revenue, and key next stepsDevelop proposals and presentations tailored to prospective customers' business needsPartner cross-functionally with Marketing, Customer Success, Onboarding, Product, and Operations to support successful launches and customer growth Events & Relationship Building Represent Tapstitch at industry conferences, trade shows, networking events, and community activationsBuild relationships with founders, creators, agencies, brands, and other industry stakeholdersTurn event conversations and introductions into qualified opportunities and long-term business relationshipsSupport Tapstitch-hosted customer, networking, and industry eventsProactively build and leverage your network to create new opportunities for the company New Market Opportunities Identify promising customer segments and verticals where Tapstitch can expandTest new prospecting approaches, partnerships, and business development channelsSurface market feedback and opportunities to leadership based on conversations with prospects and customersStay current on trends across apparel, ecommerce, the creator economy, corporate merchandise, licensing, sports, education, and other adjacent marketsPartner with the Director of Business Development to identify and evaluate promising customer segments and verticals where Tapstitch can expandTest new prospecting approaches, partnerships, and business development channels in alignment with broader BD strategy Success Metrics Success in this role will be measured primarily by: Net-new GMV and revenue generatedNet-new customers activated and closedQualified pipeline generatedConversion of qualified opportunities into active customers Additional leading indicators will include qualified meetings and opportunities created, outbound activity, event-sourced pipeline, CRM discipline, and consistent follow-through. Ultimately, success means opening doors, closing business, and bringing high-potential customers onto the Tapstitch platform. Requirements 3+ years of experience in business development, sales, partnerships, account acquisition, or a related growth roleDemonstrated ability to generate net-new business and build a pipeline from the ground upComfortable with outbound prospecting and proactive relationship developmentExperience with LinkedIn outreach, email prospecting, cold outreach, networking, and referralsStrong relationship-building and interpersonal skillsComfortable presenting, pitching, negotiating, and communicating with founders and senior decision-makersStrong commercial judgment and ability to evaluate opportunity size, customer economics, deal structure, and potential barriers to closeHighly organized with strong follow-up and pipeline-management disciplineSelf-starter with an entrepreneurial mindset, sense of urgency, and strong execution skillsComfortable operating in a fast-moving, high-growth environmentExperience in apparel, ecommerce, creator economy, SaaS, agencies, promotional products, corporate merchandise, or related industries is a plusExisting relationships within relevant industries are a strong plus Benefits Why Join Tapstitch? Join a high-growth company changing how apparel brands are created and scaledWork directly with executive leadership and have a visible impact on company growthSell a differentiated platform with premium products, global fulfillment, and significant market opportunityBuild relationships across fashion, streetwear, ecommerce, creators, agencies, sports, and other growing industriesOperate in an entrepreneurial environment where strong performers can take on increasing ownership and responsibilityHelp shape the future of how brands create, launch, and scale apparel If you're a natural hunter who loves building relationships, opening doors, and turning opportunities into business, we'd love to hear from you.