Business Development Manager

Key Responsibilities

• Pursue and secure new business opportunities within existing and prospective customer accounts.
• Develop and execute strategic account growth plans to achieve sales and profitability targets.
• Build and maintain strong relationships with purchasing, engineering, operations, quality, and executive-level customer contacts.
• Identify emerging market trends, competitive activity, and opportunities within target industries.
• Develop and maintain a robust sales pipeline, actively managing opportunities from prospecting through program award.
• Serve as the primary commercial contact for assigned customer accounts.
• Develop trusted advisor relationships with key customer stakeholders and decision-makers.
• Maintain and monitor customer satisfaction, proactively addressing concerns to strengthen long-term partnerships.
• Forecast and track key account metrics, including annual sales plans, customer forecasts, and growth opportunities.
• Support the quotation process, including commercial reviews, pricing strategies, and customer negotiations.
• Collaborate with Engineering, Operations, Quality, Purchasing, and Manufacturing teams to support successful program launches.
• Communicate customer concerns and requirements internally while driving timely resolution of issues.
• Ensure customer expectations are clearly communicated and executed throughout the product lifecycle.

Qualifications

• Bachelor’s degree in Business, Engineering, Manufacturing, or a related field, or equivalent combination of education and experience.
• Minimum of 5 years of experience in business development, sales, account management, or program management within a manufacturing environment.
• Strong knowledge of CNC machining, castings, engine components, or related manufacturing processes.
• Experience selling precision-machined components, castings, or highly engineered manufacturing solutions to OEM and Tier 1 customers is strongly preferred.
• Proven ability to develop new business, secure new program awards, and grow strategic customer relationships.
• Experience supporting quotations, pricing reviews, contract negotiations, and customer presentations.
• Ability to interpret engineering drawings, specifications, and manufacturing requirements.
• Proficiency in Microsoft Office applications.
• Ability and willingness to travel regularly to customer locations and industry events.

Core Competencies

• Business Development & Strategic Sales
• Customer Relationship Management
• Manufacturing & Technical Knowledge
• Commercial Negotiation
• Communication & Presentation Skills
• Problem Solving & Decision Making
• Project & Time Management
• Cross-Functional Leadership
• Results-Oriented Mindset