Business Development Manager

Key Responsibilities

• Serve as the primary point of contact for assigned customers, ensuring strong, long-term business relationships.
• Identify, target, and pursue new business opportunities across vertical markets, including technology, automotive, healthcare, retail, and industrial sectors.
• Consult with customers to understand logistics needs involving Import, Export, Air Freight, and Ocean Freight services.
• Develop and maintain a pipeline of qualified prospects through proactive outreach, networking, and referrals.
• Negotiate contracts and pricing agreements to ensure profitable and mutually beneficial outcomes.
• Promote and sell company services, both new and existing, to prospective and established customers.
• Collaborate with operations and internal departments to ensure seamless onboarding, service delivery, and cross-selling between domestic and international business.
• Analyze and monitor market trends, competitor activities, and rate movements to identify opportunities and communicate insights to management.
• Prepare and manage RFQs, RFPs, and customer proposals in coordination with pricing and operations teams.
• Maintain accurate sales records and forecasts using CRM tools and provide regular activity and pipeline reports to management.
• Conduct sales presentations, business reviews, and client meetings to showcase company capabilities and identify value-added solutions.
• Represent the company at trade shows, industry events, and conferences to enhance visibility and brand awareness.
• Collaborate with leadership to develop and refine commercial strategies that drive growth and customer retention.
• Travel frequently (50% or more) within the assigned region, with occasional national or international travel.
• Perform other related duties as assigned by management.

Qualifications

• Minimum of 5 years of experience in freight forwarding or logistics industry.
• Good understanding and Operational knowledge of transportation and the logistics industry.
• Proven record of attracting new business.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong networking and relationship-building skills.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated, results-driven, and able to work independently or in a team.
• Proficiency in Microsoft Office and CRM tools.
• Creative problem-solving to build a customized solution based on customer need.
• Adaptability and flexibility to handle changing priorities and demands.
• Willingness and ability to travel as required.