Business Development Manager

Key Responsibilities

• Develop and execute a strategic business development plan to expand our client base in Southern Virginia, specifically targeting commercial office spaces, school systems, and manufacturing facilities.
• Build and maintain strong, long-lasting client relationships through regular communication, follow-ups, and service evaluations.
• Identify and pursue new business opportunities through networking, cold calling, and attending industry events.
• Collaborate with internal teams to ensure client needs are met and exceeded, providing exceptional service delivery.
• Conduct market research to identify trends, competitive landscape, and potential areas for growth.
• Prepare and deliver compelling presentations and proposals to potential clients.
• Monitor client satisfaction and address any concerns promptly to enhance retention and loyalty.
• Meet and exceed sales targets and key performance indicators (KPIs) set by the management team.
• Provide regular reports on business development activities, market conditions, and sales forecasts.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 3-5 years of experience in business development, sales, or account management, preferably in the custodial or facility services industry.
• Proven track record of successfully acquiring and retaining clients, with a strong understanding of client relationship management.
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated with a results-oriented mindset and the ability to work independently as well as part of a team.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively.
• Proficient in Microsoft Office Suite and CRM software.

Qualifications

Red Coats, Inc. is an equal opportunity employer.