Business Development Manager

About the role

The bpro Business Development Manager will be thoroughly familiar with the U.S. automotive aftermarket. Their primary focus will be on selling bpro products to OEM Dealerships, independent installers, and fleets. The position requires full-time travel.

Responsibilities

• Assist Dealers in inventory management & analysis of bpro products along with outside sales support for assigned Dealerships.
• Scheduled in advance to travel with Dealers to sell and support bpro products.
• Act on behalf of the Dealers, coordinate and communicate marketing and sales programs and related features including technician training, technical support, local product promotions and Dealer-funded related details.
• Exercise initiative to follow-up on sales calls and "close" sales as authorized by Dealers.
• Understand high level OEM Dealer organization and aftermarket strategy.
• Submit daily sales call reports including number of planned/actual customer visits; sales results by product and description of call/next steps using TrackIT and Excel.
• Provide recommendations on product line expansion, pricing opportunities, market trends from the advanced analytics and data reporting system.
• Work with Mopar Headquarters and Field personnel to coordinate efforts and identify open markets in need of coverage.
• Maintain sales contacts: minimum one “face to face” contact with assigned dealer every 30-45 days; one phone contact with every servicing dealer weekly.
• Participate in standard meetings with OEM Business Center personnel.
• Return all emails and phone calls within 24 hours.
• Log all contacts in TrackIt.
• The MSXI PMO will manage the implementation schedule, dealer contact reports, conducting post-visit surveys and compiling/reporting survey results.
• BDMs will be equipped with a company laptop; client will provide access to internal network and additional program support components.

Qualifications

• Minimum of seven years professional experience in the automotive aftermarket and/or wholesale parts environment with specific Stellantis dealer experience preferred.
• Experience in wholesale automotive parts sales, management and customer requirements.
• Prior aftermarket territory sales management, training, coaching and consulting preferred.
• Must possess excellent communication, presentation and negotiation skills.
• Must be highly interpersonal with team-building and participative management skills.
• Proficient with PC, Dealer/IRF Management Systems and Microsoft Office applications.
• Requires self-starter with ability to work under minimal supervision.
• Education And/or Experience: Bachelor's degree in related field or minimum 7 years equivalent experience.
• Familiarity with the following automotive operations: Manufacturer, fleet, installer, mechanical parts wholesale, dealership parts management & aftermarket service departments.
• Basic understanding of automobile repair and technology.
• Experience with management of and selling wholesale automotive parts.
• Language Skills: Candidate must possess professional level communications abilities in English and any other languages as required by the project client.
• Computer Skills: High level of proficiency with PC and Microsoft applications including Outlook, Excel, Word, and PowerPoint presentations; demonstrated competency in Mopar/Dealer/Distributor specific software applications as required by the client.
• Strategic Skills: Ability to perform GAP analysis of current operating practices and develop a comprehensive action plan based on findings; comprehensive experience in wholesale parts business planning and marketing highly preferred.
• Tactical Skills: Ability to execute outlined program components such as training, reporting, merchandising, marketing, group facilitation and product demonstration abilities.
• Process Skills: Proficiency in all areas of process development, mapping, evaluation and execution.
• Reasoning Ability: Capable of formulating business decisions based on a logical reasoning approach and offering a solution based outcome to all situations.
• Self-Starting Abilities: Demonstrated ability to operate successfully in business environment with limited management oversight