Business Development Manager

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help clients transform their businesses and manage operations in Sales Performance, Repair Optimization and Compliance, Parts and Accessories Sales Performance, and Consumer Engagement. With global teams, industry expertise, and technology, we design and deliver tailored, sustainable, and innovative solutions that optimize operations and captivate customers.

About the role

The bpro Business Development Manager will focus on selling bpro products to OEM Dealerships, independent installers, and fleets in the U.S. automotive aftermarket. This position requires full-time travel.

Responsibilities

• Travel to assigned Dealerships to sell and support bpro products.
• Coordinate and communicate marketing and sales programs, including technician training, technical support, local product promotions, and Dealer-funded initiatives.
• Follow up on sales calls and close sales as authorized by Dealers.
• Understand OEM Dealer organization and aftermarket strategy at a high level.
• Submit daily sales call reports detailing planned/actual customer visits, sales results by product, and call summaries/next steps using TrackIT and Excel.
• Provide recommendations on product line expansion, pricing opportunities, and market trends using advanced analytics and data reporting.
• Work with Mopar Headquarters and Field personnel to coordinate efforts and identify open markets needing coverage.
• Maintain minimum sales contacts:
  • One “face-to-face” contact with assigned dealers every 30-45 days.
  • One phone contact with every servicing dealer weekly.
  • Participate in standard meetings with OEM Business Center personnel.
  • Return all emails and phone calls within 24 hours.
• Log all contacts in TrackIT.
• Collaborate with the MSXI PMO, which manages implementation schedules, dealer contact reports, post-visit surveys, and survey result compilation.

Requirements

• Minimum of seven years of professional experience in the automotive aftermarket and/or wholesale parts environment; Stellantis dealer experience preferred.
• Experience in wholesale automotive parts sales, management, and customer requirements.
• Prior aftermarket territory sales management, training, coaching, and consulting preferred.
• Excellent communication, presentation, and negotiation skills.
• Highly interpersonal with team-building and participative management skills.
• Proficient with PC, Dealer/IRF Management Systems, and Microsoft Office applications (Outlook, Excel, Word, PowerPoint).
• Demonstrated competency in Mopar/Dealer/Distributor-specific software applications.
• Self-starter with the ability to work under minimal supervision.
• Bachelor’s degree in a related field or equivalent experience.
• Familiarity with automotive operations, including manufacturer, fleet, installer, mechanical parts wholesale, dealership parts management, and aftermarket service departments.
• Basic understanding of automobile repair and technology.
• Experience managing and selling wholesale automotive parts.
• Professional-level communication abilities in English (additional languages as required).

Skills

• Strategic Skills: Perform GAP analysis of current operating practices and develop comprehensive action plans based on findings. Experience in wholesale parts business planning and marketing highly preferred.
• Tactical Skills: Execute program components such as training, reporting, merchandising, marketing, group facilitation, and product demonstrations.
• Process Skills: Proficient in process development, mapping, evaluation, and execution.
• Reasoning Ability: Formulate business decisions using logical reasoning and offer solution-based outcomes.
• Self-Starting Abilities: Operate successfully in a business environment with limited management oversight and demonstrated teamwork.

Schedule

• Full-time position.
• Up to 90% overnight travel required.
• Accommodates working from a home office location.