Business Development Manager

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help clients transform their businesses and manage operations in Sales Performance, Repair Optimization and Compliance, Parts and Accessories Sales Performance, and Consumer Engagement. With global teams and industry expertise, we design and deliver tailored, sustainable, and innovative solutions.

About the role

The bpro Business Development Manager will focus on selling bpro products to OEM Dealerships, independent installers, and fleets in the U.S. automotive aftermarket. This position requires full-time travel.

Responsibilities

• Travel to assigned Dealerships to sell and support bpro products, coordinating marketing and sales programs, including technician training, technical support, and local product promotions.
• Act on behalf of Dealers to follow up on sales calls and close sales as authorized.
• Understand OEM Dealer organization and aftermarket strategy at a high level.
• Submit daily sales call reports using TrackIT and Excel, detailing planned/actual customer visits, sales results by product, and next steps.
• Provide recommendations on product line expansion, pricing opportunities, and market trends using advanced analytics and data reporting.
• Work with Mopar Headquarters and Field personnel to coordinate efforts and identify open markets.
• Maintain minimum sales contacts:
  • One “face-to-face” contact with assigned dealers every 30-45 days.
  • One phone contact with every servicing dealer weekly.
  • Participate in standard meetings with OEM Business Center personnel.
  • Return all emails and phone calls within 24 hours.
• Log all contacts in TrackIT.
• Work with the MSXI PMO on implementation schedules, dealer contact reports, post-visit surveys, and compiling/reporting survey results.

Requirements

• Minimum of seven years professional experience in the automotive aftermarket and/or wholesale parts environment; Stellantis dealer experience preferred.
• Experience in wholesale automotive parts sales, management, and customer requirements.
• Prior aftermarket territory sales management, training, coaching, and consulting preferred.
• Excellent communication, presentation, and negotiation skills.
• Highly interpersonal with team-building and participative management skills.
• Proficient with PC, Dealer/IRF Management Systems, and Microsoft Office applications (Outlook, Excel, Word, PowerPoint).
• Demonstrated competency in Mopar/Dealer/Distributor-specific software applications.
• Self-starter with ability to work under minimal supervision.
• Bachelor’s degree in a related field or equivalent experience.
• Familiarity with automotive operations: manufacturer, fleet, installer, mechanical parts wholesale, dealership parts management, and aftermarket service departments.
• Basic understanding of automobile repair and technology.
• Professional-level communication abilities in English (additional languages as required).

Skills

• Strategic Skills: Perform GAP analysis of current operating practices and develop comprehensive action plans.
• Tactical Skills: Execute program components such as training, reporting, merchandising, marketing, group facilitation, and product demonstrations.
• Process Skills: Proficient in process development, mapping, evaluation, and execution.
• Reasoning Ability: Formulate business decisions based on logical reasoning and offer solution-based outcomes.
• Self-Starting Abilities: Operate successfully in a business environment with limited oversight and demonstrated teamwork.

Physical Demands

• Assemble merchandising displays and deliver marketing materials.
• Multi-day travel and extended periods of physical activity during training seminars.
• Ability to lift a minimum of 50 lbs. without sustaining injury.

Schedule

• Full-time position.
• Up to 90% overnight travel required.
• Accommodates working from a home office location.