Business Development Manager

Help shape the future of maritime training at one of the world’s premier maritime training organizations.

About MITAGS

MITAGS is internationally recognized as a leader in maritime education, simulation training, and professional development. For decades, we’ve partnered with commercial shipping companies, maritime organizations, government agencies, and industry professionals to deliver world-class training that enhances safety, leadership, and operational performance. Our reputation is built on innovation, collaboration, and an unwavering commitment to advancing the maritime industry.

Responsibilities

• Develop new business opportunities throughout the maritime industry.
• Identify, qualify, and pursue strategic partnerships with vessel operators, engineering firms, pilot associations, and commercial maritime organizations.
• Conduct customer visits, facility tours, presentations, networking events, conferences, and industry outreach.
• Represent MITAGS at national and regional trade shows, seminars, and maritime conferences.
• Build lasting relationships with existing customers by understanding their operational goals and training needs.
• Provide consultative recommendations and customized training solutions.
• Negotiate pricing, contracts, and service agreements.
• Resolve customer concerns while maintaining exceptional customer satisfaction.
• Identify opportunities to expand existing customer relationships through additional programs and services.
• Collaborate with Academic and Simulation teams to develop customized training programs.
• Recommend new courses, specialized curriculum, and innovative learning solutions.
• Help customers navigate evolving maritime regulations and workforce development challenges.
• Maintain accurate pipeline management and sales forecasting through CRM.
• Analyze sales performance, customer trends, and business opportunities.
• Contribute to departmental budgeting, marketing initiatives, business development strategies, and annual growth objectives.
• Lead special projects and cross-functional initiatives that support organizational success.

Requirements

Required Qualifications

• Experience in the maritime industry as a licensed officer or shoreside manager.
• Proven success in business development, consultative sales, strategic account management, or customer relationship management.
• Excellent presentation, communication, and interpersonal skills.
• Experience negotiating contracts and service agreements.
• Strong business acumen with the ability to exercise sound judgment and independent decision-making.
• Experience developing, managing, and monitoring budgets.
• Demonstrated success achieving sales or business development goals.
• Strong organizational and project management skills.
• Ability to travel to customer locations, conferences, trade shows, and industry events.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Experience with CRM platforms and Microsoft Teams or the ability to learn quickly.

Preferred Qualifications

• Knowledge of STCW, CFR, Coast Guard regulations, and maritime training requirements.
• Experience with maritime simulation technology.
• Experience supporting marketing initiatives and cross-selling professional services.
• Teaching experience or the ability to complete Train-the-Trainer (TTT) certification.

What Makes You Successful

The ideal candidate is an experienced relationship builder who combines maritime knowledge with strong consultative sales skills. You’ll enjoy:

• Developing trusted client relationships
• Solving customer challenges
• Negotiating mutually beneficial agreements
• Creating customized business solutions
• Collaborating across departments
• Identifying new market opportunities
• Representing an industry-leading organization
• Delivering exceptional customer experiences

Core Competencies

Successful candidates are:

• Customer-focused
• Strategic thinkers
• Results-driven
• Analytical
• Relationship-oriented
• Collaborative
• Adaptable
• Organized
• Detail-oriented
• Self-motivated
• Passionate about the maritime industry

Why Join MITAGS?

• Work for one of the world’s most respected maritime training organizations.
• Build relationships with leaders across the commercial maritime industry.
• A collaborative, professional team environment.
• Opportunities to influence new training programs and business initiatives.
• Meaningful work that directly impacts maritime safety and workforce development.
• Professional growth and career advancement opportunities.
• Opportunity to travel, network, and represent an internationally recognized organization.