Business Development Manager

About the role

The Business Development Manager is a full-time, hybrid role based in Charlotte, NC, with flexibility for some work from home.

Responsibilities

• Generate new business opportunities through prospecting and outreach
• Nurture relationships with existing clients and referral partners
• Promote Johnston Environmental’s restoration and environmental services across the Greater Charlotte area
• Attend industry and networking events
• Conduct in-person and virtual meetings
• Develop targeted sales strategies for key customer segments such as property managers, insurance agents, and real estate professionals
• Prepare proposals
• Track sales activity and pipeline metrics
• Collaborate with operations teams to ensure excellent service delivery
• Provide market feedback to leadership

Qualifications

• Strong business development and sales skills, including lead generation, pipeline management, negotiating, and closing deals
• Experience in this business for Restoration
• Relationship-building and account management skills, with the ability to develop trust with homeowners, property managers, insurance professionals, and trade partners
• Marketing and communication skills, such as creating outreach plans, presenting services clearly, and using digital tools (CRM, email, social media) to support growth
• Organizational and analytical skills, including territory planning, tracking performance metrics, and using data to inform strategy
• Knowledge of restoration, construction, or related service industries is preferred; experience in the Greater Charlotte market is a plus
• Comfort working in a hybrid environment, with reliable transportation for client visits and events in the Charlotte area
• Ability to work independently, collaborate effectively with operations and leadership teams, and adapt in a fast-paced environment
• Bachelor’s degree in Business, Marketing, or a related field, or equivalent relevant experience