Business Development Manager
About the role
As our Business Development Manager, you will pursue and develop account opportunities while driving the development of customers. This role involves owning account relationships, ensuring trusted customer interactions, and serving as the site-level face of JBT Marel. The Business Development Manager will focus on driving sales and ensuring ongoing engagement and networking to foster long-term customer loyalty and satisfaction, as well as managing customer relationships to identify new opportunities.
Responsibilities
- Manage the relationship with customers to identify new opportunities.
- Proactively create new leads and opportunities by following up with potential and existing customers.
- Manage the opportunity pipeline of the territory and ensure it is continuously filled.
- Ensure continuous engagement and networking to keep customers informed about new product introductions, industry trends, best practices, and end-market insights.
- Own the end-to-end sales process and drive coordination with all involved stakeholders, including:
- Proactive identification of opportunities (including feasibility assessment).
- Definition of scope, budget, timeline, etc.
- Preparation and negotiation of quotes until contract closure.
- Maintain customer interactions virtually, in person, and at tradeshows.
- Develop and implement strategic account plans for growth and retention across customer segments.
- Understand customer demands and market trends to make recommendations, even with incomplete information.
Requirements
- Bachelor's degree in a related discipline (e.g., marketing, business) or related field required.
- 5+ years' experience in sales, customer service, or account management.
- Experience in food processing or industrial goods manufacturing.
- Experience in Capital Equipment sales in the food industry.
Skills
- Strong motivation to approach customers and create opportunities/leads.
- Ability to demonstrate value-add to customers and resilience in converting opportunities into sales.
- Quick understanding of customer demands and market trends.
- Good food processing knowledge and key equipment process knowledge.
- Experience in customer management with strong negotiation and influencing skills.
- Strong relationship management experience, highly motivated in driving commercial value through customer engagement.
- Strong interpersonal skills, capable of communicating with customers across seniority levels.
Nice to Have
- Process/Applications experience.
Benefits
- Medical, dental, and vision coverage.
- Life insurance, short-term and long-term disability.
- Family leave.
- Matched 401(k) plan.
- Benefits available from day 1 of employment.
About Us
At JBT Marel, our purpose is to transform the future of food, guiding our vision of being the global leader in food and beverage technology. We harness the full power of JBT Marel to partner with our customers and pioneer sustainable innovation. Our values reflect who we are at our best: Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation. We foster a genuine inclusive team culture, enjoying collaborative working across our global teams to deliver world-class projects. We encourage development, ensuring new experiences and challenges to feed your growth.