Business Development Manager
HMT LLC · Phoenix, AZ · 3 mo ago
On-siteBusiness DevelopmentFull-time
Essential Duties and Responsibilities
- Prospecting and Business Development
- Research and understand the market within the regional territory, including all potential customers and their relative size and potential to utilize HMT products or services.
- Act as the subject matter expert on Mission Critical portfolios (Power, HVAC, UPS, Switchgear), designing solutions that address redundancy, uptime, and compliance needs.
- Understand key business drivers of each potential customer in the tank construction and maintenance areas (e.g., do they buy based on price, quality/long-term cost-of-ownership, customer service, technical support, etc.)
- Understand competitive situation within each potential customer, and provide feedback to product teams on market trends, competitor offerings, and customer requirements
- Gain valuable tank outage schedule information and collaborate with HMT Operations Management in order to position HMT in a lead position through proactive, pre-outage sales activities
- Sales Planning and Strategy
- Absess, qualify and rank existing/target customers in order to prioritize resource allocation
- Develop and maintain Key Account Strategy for critical accounts and growth opportunities
- Define sales objectives that are in alignment with Regional strategy and revenue goals
- Define and regularly maintain tactical plan (Sales Action Items) to sustain progress toward sales objectives
- Sales Activities
- Conduct sales-related activities in person and by email & phone to promote HMT products and services to potential clients; including but not limited to:
- Cold calls and introductory presentations
- Presenting HMT products and service capabilities for both generic (e.g. lunch & learn, intro presentations) or tank-specific opportunity situations
- Consulting on specific tank opportunities in order to position HMT as a primary technical advisor for the project
- Effectively handling technical inquiries to get the customer rapid, accurate and effective response to technical questions
- Maintain regular schedule of contact with customers via phone and on-site visits to uncover upcoming projects and secure the opportunity to provide proposals for products and services
- Develop and strengthen relationships with key decision makers and influencers in order to further advance our presence and sales objectives within each customer; including but not limited to:
- Sales calls at the customer’s place of work
- Social interactions at conferences, trade shows, and customer outings
- Social outings, meals, golf, etc. (that are reasonable and customary, in line with HMT’s policies for meals & entertainment) for the purposes of fostering customer relationships or expanding network to develop additional sales opportunities
- Understand customer needs and assist customers to select the right equipment and/or services for their applications
- Achieve specification of HMT products for projects and facilities in the territory
- Secure opportunities for HMT to bid on specific New Installation, Modification, and Maintenance events
- Collaborate with other regions and support cross-regional sales efforts by providing intelligence and making calls on cross-region stakeholders that reside in their territory
- Remain knowledgeable of company's products and solutions to be effective in sales efforts
- Budgeting, Forecasting and Management Communication
- Provide timely and directionally accurate market activity information, including forecasts and market condition information to assist management with making business decisions
- Play a critical role in the budgeting and forecasting processes, including conducting customer spending surveys and providing information about upcoming tank outages and major projects
- Provide regular updates in the form of opportunity trackers and re-forecast intelligence
- Provide regular updates to sales & operations management to facilitate support and collaboration
- Provide market condition information as requested
- Actively participate on sales team calls to share sales best practices, collaborate on strategies to close sales, and share market & competitive intelligence
Qualifications & Education
- Willing to travel (Weekends and overnight may be required – Estimated travel 50%)
- 5+ years of industry experience in the Construction, Industrial, Manufacturing, Sales, Business Development and Management. Experience Selling Mission Critical Products/Services is preferred.
- Understanding of MEP (Mechanical, Electrical, Power Generation, and Plumbing) systems or IT infrastructure
- Excellent written and oral communication skills