Business Development Manager
Position Summary
The Business Development Manager plays an important role in the organization by performing a number of activities related to the company’s retail sales function. The role is primarily responsible, under limited to intermittent direction, for sourcing and placing candidates for the Loan Officer, Sales Manager, or Branch Manager positions.
Compensation
This role is an exempt position with a Targeted Salary Range of $56,900 to $85,349 annually. Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.
Essential Functions
- Source passive candidates for the positions of Loan Officer, Sales Manager, and/or Branch Manager through outbound activities, including text message marketing, video marketing, cold calling, LinkedIn, Social Media, and all other related recruiting best practices.
- Utilize text message marketing, video marketing, digital marketing, social media, and branding campaigns to recruit loan officers and branch managers to meet established quotas.
- Develop and maintain a network of relationships with existing and prospective Loan Officers and Branch Managers by promoting the creative, dynamic, and competitive advantage of Guild.
- Perform outbound activities, including cold calling duties to meet established minimum weekly quotas.
- Interview and screen candidates for Loan Officer and Branch Manager positions within an assigned Region.
- Manage all recruiting activity in the CRM and achieve weekly recruiting activity metrics.
- Work with internal team to document business plans and proformas related to the recruitment of Branch Managers and a new branch office.
- With the prior approval of Regional VP, work with Human Resources and hiring manager to develop offer letters and compensation agreements.
- Ensure the set hiring goals are met and provide weekly progress reports to Director, Strategic Retail Growth.
- Respond and maintain email communication in a timely manner within personal and if applicable department email boxes.
- Guide candidates through the onboarding process and ensure every experience is positive, memorable and transparent from sourcing to hire by ensuring timely communication and feedback to candidates at each stage of the process.
- Advocate for candidates while balancing candidate needs with business priorities.
- Collect and document competitive intel as it relates to recruiting strategy.
- Perform other duties as assigned.
Qualifications
- A high school diploma or equivalent required, along with a minimum of three years’ experience as a recruiter in the mortgage industry.
- Prior experience in project management.
- Expert-level knowledge of mortgage business, including overall mortgage lending processes and internal controls, as well as federal, state, and regulatory requirements/guidelines.
- Ability to manage multiple priorities; strong detail orientation and highly organized.
- Works with a strong sense of urgency and responsiveness.
- Passionate about delivering excellence in customer service.
- Demonstrated patience and professionalism when interacting with both internal and external customers.
- Proficiency with data entry, utilizing CRMs, Microsoft Word, Excel, and PowerPoint required.
- Intermediate math skills.
Requirements
- Physical: Work is primarily sedentary; mobility in an office setting.
- Manual Dexterity: Frequent use of computer keyboard and mouse.
- Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation.
- Environmental: Office environment – no substantial exposure to adverse environmental conditions.
Guild offers a pleasant work environment, competitive compensation and excellent benefits package, including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match. Guild Mortgage Company is an Equal Opportunity Employer.