Business Development Manager

About the role

The Business Development Manager will implement a defined, targeted sales strategy within an established territory to ensure consistent revenue growth and the achievement of sales goals. This BD Manager understands, promotes and protects MSI’s value proposition within the marketplace while developing and sustaining long‑term relationships with owners, architects, engineers, general and sub‑contractors within the commercial construction market. Candidates must be based in Virginia, Pennsylvania, or Maryland.

Responsibilities

• Plan and execute sales activities in support of company sales goals and objectives.
• Develop new relationships and business opportunities within an established territory.
• Meet or exceed monthly sales goals.
• Plan and execute large‑project sales activities using Dodge and other lead resources.
• Maintain a large‑project focus by engaging all stakeholders of targeted projects.
• Partner with “Top Account” personnel as a trusted advisor, establishing, maintaining, and growing long‑term business relationships.
• Develop an understanding of project requirements and lead all business development conversations with MSI’s labor‑saving services.
• Effectively qualify customers for Commercial Engineered Services (CES) and partner with CES to gather and close‑out all project documentation and final transactions.
• Work closely with the Product Support group to develop custom products that meet project specifications; assist as needed in the development of new or special products.
• Prepare and deliver formal presentations to customers on proposed services/products.
• Attend and assist with preparations for trade shows.
• Proactively communicate with customers to ensure all commitments and obligations are met or exceeded throughout the project/order, providing ongoing support.
• Maintain a high level of communication with internal partners.
• Investigate customer complaints regarding non‑conforming or unacceptable products and recommend corrective action.
• Keep the sales manager informed on competitive products, promotional matters, sales techniques, pricing, and market changes.
• Complete and submit timely sales reports on major project activities through CRM or other sources.
• Inform manager of sales volume, field issues/concerns, expenses, etc.

Qualifications

• Bachelor’s degree in Business and/or Marketing or a related field (significant relevant sales experience may be considered in lieu of degree).
• At least 3 years experience in the commercial or industrial construction industry; business‑to‑business sales experience preferred but not required.
• Valid driver’s license and reliable vehicle.
• Self‑directed with the ability to manage time and projects independently.
• Proficient in Microsoft Office products.
• Strong networking skills to build relationships and sales opportunities.
• Effective presentation, negotiation, and influencing skills.
• Exceptional interpersonal and communication skills, both verbal and written.
• Outstanding organizational, prioritization, and multi‑tasking abilities.
• Consistently accepts responsibility, meets deadlines, and achieves results when confronted with obstacles.

Physical Demands and Work Environment

There is a minimal risk of injury. Work hours are generally 40 hours per week during normal business hours, with occasional additional hours as needed. Up to 50% business travel may be required to maintain customer relationships and develop the territory. Consistent and regular attendance is required.

Schedule

Standard work week is 40 hours; additional hours may be required. Travel can constitute up to half of the work time.