Business Development Manager

Wake up every day with one objective: identify, engage, and convert new referral partners who drive profitable growth for FBS Appliance while creating measurable ROI from every business development activity and event.

Pay

$150,000.00 annually plus Bonus Opportunity

Responsibilities

• Identify, prospect, and acquire new referral partners throughout FBS markets.
• Develop relationships with cabinet dealers, kitchen and bath dealers, designers, architects, builders, remodelers, and developers.
• Cold calling will be one of the keys to success in this role.
• Create and maintain an active pipeline of prospective referral accounts.
• Conduct face-to-face sales calls, presentations, networking meetings, and partner visits.
• Position FBS Appliance as the preferred luxury appliance resource for the design and construction community.
• Collaborate with showroom teams to maximize referral conversion rates and customer experience.
• Develop and implement account growth strategies for referral partners.
• Maintain consistent communication with active and prospective partners.
• Identify opportunities for joint marketing, events, educational programs, and strategic partnerships.
• Plan, coordinate, and participate in industry events, trade shows, showroom events, CEU programs, and networking functions with the in-market event coordinator from KIG marketing.
• Track event metrics including:
  • Invitations Sent
  • RSVP Rate
  • Attendance Rate
  • New Contacts Generated
  • Follow-Up Meetings Scheduled
  • Referrals Received
  • Quotes Generated
  • Sales Closed
  • Gross Profit Generated
• Prepare post-event ROI scorecards and recommendations for future investment.
• Maintain accurate records of all prospecting, partner activities, referrals, and opportunities in CRM.
• Provide monthly reporting on business development performance.
• Monitor market trends and competitive activity within each FBS territory.

Requirements

• Existing contacts with designers, architects, builders and remodelers is required.
• Bachelor's degree in Business, Marketing, Communications, or related field preferred; equivalent professional experience will be considered.
• Minimum 5 years of successful business development, outside sales, account management, or relationship-building experience.
• Proven track record of acquiring new business relationships and generating revenue growth.
• Strong networking, prospecting, and presentation skills.
• Excellent written and verbal communication abilities.
• Proficiency with CRM systems and Microsoft Office applications.
• Valid driver's license and acceptable driving record.
• Ability to travel to Houston, Dallas, Austin and San Antonio regularly.

Preferred Qualifications

• Experience in luxury appliances, kitchen and bath, cabinetry, building products, interior design, construction, or related industries.
• Demonstrated success working with high-end residential customers and luxury brands.
• Strong analytical skills with experience measuring marketing and event ROI.

Skills

• Self-motivated and highly accountable.
• Entrepreneurial mindset with a strong desire to win new business.
• Comfortable working independently in a field-based environment.
• Strong organizational and time-management skills.
• Professional, polished, and relationship-oriented.

Schedule

• Travel expected: 60% to 70%
• Frequent travel throughout FBS Appliance markets: Houston, Dallas-Fort Worth, Austin, San Antonio.
• Attend industry events, client meetings, networking functions, trade shows, and partner visits throughout assigned territories.
• Occasional evening and weekend attendance at company-sponsored events, customer functions, and networking activities may be required.

Key Performance Indicators (KPIs)

• Business Development
  • New referral partners signed
  • New trade accounts established
  • Weekly prospect meetings completed
  • Number of active referral accounts
• Revenue Growth
  • Revenue generated from new partners
  • Gross profit generated from referral relationships
  • Growth in referral-generated appliance sales
  • Market share growth within target segments
• Relationship Development
  • Partner visits completed per month
  • Referral activity per account
  • Retention and engagement of key accounts
• Event Performance
  • Invitation-to-attendance conversion rate
  • Attendance-to-referral conversion rate
  • Referral-to-sale conversion rate
  • Revenue generated per event
  • Gross profit generated per event
  • Event ROI
• CRM & Activity Management
  • Pipeline value and growth
  • CRM compliance and reporting accuracy
  • Monthly and quarterly activity goals achieved