Business Development Manager

Responsibilities

• Identify, target, and develop new customers across elevator service and fire/life safety inspection markets
• Conduct proactive outreach including cold calling, networking, and industry engagement
• Maintain a strong pipeline of qualified opportunities aligned with growth targets
• Lead marketing and outreach efforts including trade shows, industry events, and customer presentations
• Manage the full sales cycle: prospecting, site surveys, proposal development, negotiation, and close
• Conduct site surveys of: Vertical transportation equipment (elevators & escalators), Fire & Life Safety systems (inspection and compliance needs)
• Develop and present solution-oriented proposals tailored to customer needs
• Negotiate and secure multi-year service and inspection agreements
• Build and maintain long-term relationships with new and existing customers
• Act as a trusted advisor by understanding customer operations, risks, and compliance needs
• Lead customer meetings, presentations, and “lunch & learns”
• Ensure successful onboarding of new customers in coordination with operations teams
• Identify and execute opportunities to bundle elevator and fire/life safety services
• Work collaboratively with Elevated and IFP teams to expand overall customer spending across services
• Consistently evaluate customer portfolio to ensure alignment with “right work, right customer” strategy

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Engineering, or related field
• Minimum of 5 years of experience in sales, business development, or related field
• Proven track record of driving revenue growth and expanding customer relationships
• Strong interpersonal and communication skills, both written and verbal
• Ability to manage multiple projects simultaneously and meet deadlines
• Experience in the elevator service and/or fire/life safety industries is a plus