BUSINESS DEVELOPMENT MANAGER

Responsibilities

• Build and nurture strong relationships with clients, serving as their trusted advisor and primary point of contact within the agency.
• Understand clients' business goals, marketing objectives, and target audience to develop effective digital marketing strategies.
• Collaborate with internal teams, including account managers, creative teams, and digital specialists, to ensure the successful execution of client campaigns and projects.
• Proactively identify opportunities to upsell or cross-sell agency services to existing clients, contributing to revenue growth.
• Regularly communicate with clients to provide project updates, performance reports, and strategic recommendations.
• Monitor client satisfaction levels, promptly addressing any issues or concerns to maintain a high level of customer satisfaction.
• Stay up-to-date with industry trends, digital marketing best practices, and emerging technologies to provide valuable insights and recommendations to clients.

Skills and Experience

• Proven experience as a Client Relationship Manager or similar role within a digital marketing agency.
• Strong understanding of digital marketing principles, strategies, and tactics.
• Excellent interpersonal and communication skills, both written and verbal.
• Ability to build rapport and establish trust with clients.
• Strong problem-solving and decision-making abilities.
• Exceptional organizational and time management skills, with the ability to handle multiple clients and projects simultaneously.
• Proficiency in using CRM software and project management tools.
• Results-oriented mindset with a focus on delivering measurable outcomes for clients.
• Able to thrive in a fast-paced and collaborative team environment.

Qualifications

• Degree in Marketing, Advertising, Business, or a related field (or equivalent work experience).
• Master's degree is a plus.
• Experience in managing large-scale digital marketing campaigns and budgets.
• Knowledge of various digital marketing channels, such as SEO, SEM, social media, email marketing, and content marketing.
• Familiarity with marketing analytics tools to track and analyze campaign performance.
• Google Ads certifications and other relevant advertising certifications are a strong advantage.
• Knowledge of SEO, content marketing, and broader digital marketing channels is beneficial.

Benefits

• Competitive Salary
• Dubai Working Visa
• Comprehensive health insurance plan
• Return flight home per year
• Opportunities for personal and professional growth through continuous learning
• Collaborative and dynamic work environment
• Exposure to diverse campaigns and industries
• Paid time off and holidays