Business Development Manager

At First Choice Coffee Services, we’re on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms. We're currently seeking a Business Development Manager to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we’d love to hear from you. Bring your drive, reliability, and commitment to excellence—and let’s brew success together!

Responsibilities

• Gain new business by obtaining referrals, utilizing the lead database in HubSpot, cold calling, prospecting new business and supporting current customers.
• Analyze market trends and customer needs to identify new business opportunities.
• Build and maintain strong relationships with all assigned customers.
• Handle all customer concerns - maintain customer opportunity spreadsheet and review with branch manager at scheduled weekly sales meetings
• Act as primary point of contact for customer inquiries such as product changes, office moves, budgeting, equipment needs, etc. ensuring exceptional service.
• Maintain accurate customer records in our system, including billing information, customer contacts, custom items, pricing, delivery notes, etc.
• Update and present service agreements for renewal
• Create and deliver proposals and presentations to grow existing accounts through adding of products, add-on equipment and new service channels
• Schedule and conduct periodic client meetings to discuss client’s current services and present new offerings
• Build and maintain ongoing knowledge of products and services, and competitor activities

Requirements

• Two years sales experience preferred
• Valid driver's license and car insurance

Benefits

• Be part of a trusted, established company
• Enjoy a supportive, team-oriented work culture
• Take pride in helping businesses stay fueled and focused
• Generous Commission plan
• Monthly Auto Allowance
• 401(k) and company matching
• Medical, Dental, and Vision Insurance
• Employee Assistance Program
• Flexible Spending Account
• Life insurance
• Paid vacation and sick time
• 9 paid holidays