Business Development Manager

Essential Duties and Responsibilities

• Grow and retain existing customers by deepening relationships, identifying expansion opportunities, and driving targeted growth and program launch activities.
• Proactively pursue and acquire new strategic customers by promoting the value of our solutions and attacking new business in the assigned territory or segment.
• Develop and manage a pipeline of potential customers through follow-ups, networking, prospecting, cold calling, customer referrals, self-generated leads, community involvement, and other innovative business development methods.
• Directly manage and grow assigned accounts, including emerging and key accounts, focusing on targeted growth activities and program launch management.
• Track program timelines and coordinate related events.
• Introduce and promote new products and solutions through joint selling initiatives.
• Provide sales-oriented technical consulting to support customer needs.
• Introduce, support, develop, and optimize new and existing logistics systems, including customer inventory management systems.
• Collaborate with the Director of Sales to establish sales targets and performance metrics.
• Conduct market intelligence gathering and competitive analysis to inform strategy.
• Provide regular progress reports on business development and account activity and outcomes.
• Perform other duties as assigned.

Supervisory Responsibilities

This position does not have any supervisory responsibilities.

Competencies

• Customer Focus: Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.
• Building Trust: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
• Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Energy: Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time.
• Innovation: Generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.
• Negotiation: Effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties.
• Formal Presentation: Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.
• Ethics: Treating people with respect; upholding organizational values.
• Stress Tolerance: Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
• Technical/Professional Knowledge & Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
• Sales Ability/Persuasiveness: Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients; committing to a course of action to accomplish a long-range goal or vision.

Experience

• Five+ years of outside sales, business development, or account management experience, preferably in the fastener industry.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Physical Demands

• While performing the duties of this job, the employee is frequently required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; stoop, kneel, or crouch; and talk and hear.
• The employee must regularly lift and/or move up to 15 pounds and occasionally up to or over 20 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.