Business Development Manager

About the role

Due to the nature of our business and a heavy industrial market, Bodycote deems this position to be safety-sensitive. This position will work directly with customers to develop solutions and drive specification and commercialization while expanding current territories. This person will employ a hands-on, problem solving, technical approach to application development.

Responsibilities

• Develop in-depth understanding of Kolsterising and other S3P technology features and benefits, applying them in target industries at the OEM level where possible.
• Drive S3P sales to meet budget and strategic plan revenue / profit targets.
• Maintain regular follow-up with customers on projects, driving their specification of the process and ultimately commercialization of customer programs.
• Grow the project pipeline and develop business with a hands-on approach, through customer presentations, processing trials, regular contact with technical and other staff at customer.
• Work directly with customers and develop viable material choices and designs utilizing Kolsterising and other S3P treatments.
• Work closely with our R&D and manufacturing teams to develop answers to technical product questions and any other aspects of the product necessary to facilitate scale-up and commercialization.
• Present technology to technical groups and organizations and become the surface hardening of SS industry's subject matter expert.
• Develop and execute strategic market plans to promote S3P through different market segments.
• Collate and obtain competitor intelligence to build a detailed understanding of the technical, operational and economic strengths, capabilities and limitations of other surface hardening providers as well as for competing technologies.
• Manage contractual agreements and ensure compliance with existing customers.
• Work together with the Regional Sales Manager NA S3P on negotiating customer terms of business, including price agreements and preferential long term commercial agreements where appropriate with new customers to underpin long term business relationships and sustained sales revenues.
• Maintain and develop cross-functional business relationships with key decision makers, at all organizational levels, Bodycote, and customer, to ensure maximum visibility of new sales opportunities and to position Bodycote as the preferred solution for surface hardening SS in order to maximize quotation conversion.
• Develop & maintain technical marketing literature, designed to market key attributes, and teach the customer how to succeed with our processes.
• Must have the ability to report for work on time, follow directions, interact effectively with co-workers, understand, and follow rules and procedures and accept constructive criticism.
• May have access to proprietary and third-party information necessary to the business and as such will perform duties in an ethical and professional manner.

Qualifications

• Bachelor’s Degree in Engineering or Business or similar field of study
• Strong team player
• Hands-on technical development skills with stainless steel (preferred by not required), mechanical and functional parts
• Ability to translate customer application requirements into product performance attributes – Inventive, creative, problem-solving approach
• Proactive and frequent Interface with customers and other involved Bodycote Personnel on project status
• Excellent communication skills – verbal and written
• Strong working capability with PC systems and tools such as Excel, PowerPoint, CRM, etc.
• Familiar with stage gate (or similar product development) process and R&D project management
• Experience with key target segments and customers –Semiconductor, Medical devices, industrial fluid handling, food processing equipment, etc.

Physical & Mental Demands

• Must be able to work in a sitting position for extended periods of time (at desk, and/or on airplane travel) in an office/industrial environment.
• Manual dexterity to perform data entry functions.
• Ability to bend, pull, stoop and reach.
• Ability to lift up to 35lbs.
• May be exposed to heat, fumes, noise, and humidity, etc.
• Must have the cognitive and mental capacity to perform essential job functions.
• Must be able to communicate effectively orally and in writing.
• Visual acuity to read documents, computer screens, files, etc.

Travel

The position requires +60% travel.