Business Development Manager

About the role

Residents of North Carolina (Durham, RTP) preferred. We are looking for a self-motivated, independent thinker willing to work within a close-knit team of highly experienced scientists and internal sales support professionals. The successful candidate will collaborate closely with colleagues, keeping them involved in the complex support processes this role demands. Full training will be provided to understand and promote our full range of products and related services. We offer a competitive compensation package that includes a variable compensation structure on top of base salary, providing opportunities for significant earning potential based on performance.

Responsibilities

• Achieve regional sales targets on a quarterly basis in accordance with the annual corporate sales plan.
• Assist in the preparation of proposals in collaboration with operations colleagues.
• Negotiate complex business arrangements.
• Maintain and enhance the company’s value proposition and professional reputation through high levels of professionalism, competence, and personal integrity.
• Identify, develop, and maintain customer relationships for relevant accounts within the sales territory through lead generation, cold calling, prospecting, customer sales calls, follow-up, and reporting.
• Create and implement strategies for developing key account business, including arranging promotions such as one-day table shows, national tradeshows, technical seminars, and presentations.
• Conduct presentations to multi-functional customer groups, including scientists, quality, purchasing, and others as appropriate.
• Report all relevant field activities, including customer feedback and competitive actions, to the Regional Business Development Director.
• Maintain full technical knowledge and understanding of the company’s products and services on an ongoing basis.
• Stay abreast of relevant scientific papers and publications associated with the application of the company’s products and competitive offerings.
• Develop and maintain the customer database for all relevant accounts within the sales region.
• Provide continuous market feedback on the company’s competitiveness.
• Document all customer interactions in the appropriate contact management software.
• Develop and maintain a business plan to forecast and achieve sales goals.
• Coordinate and communicate effectively with geographic business development management leaders in the US and EU to create an efficient sales-team matrix organizational structure.

Qualifications

• At least 3 years of sales or business development experience representing complex life science products and/or services to pharmaceutical, biotech, and diagnostics companies.
• BA/BS in science or business-related field, plus 4 years of commercial life science experience (microbiology, biology, chemistry, or biochemistry preferred).
• Ability to effectively present information to customers, clients, and internal staff members.
• Conceptual thinker with the capability to implement ideas that support clients’ needs.
• Able to articulate and understand company products and services.
• Strong passion to understand customers' complex needs and translate them into products or services that fully respond to those needs.
• Demonstrated ability to understand people and communicate clearly.
• Proven teamworking skills within a complex commercial environment.
• Organizational skills and attention to detail.
• Ability to interact with various settings/audiences.
• Results-oriented.

Skills

• Champions a strong sales-driven, customer-oriented culture.
• Change management focus, establishing adaptable sales teams and processes.
• Mutual respect, team orientation, and matrix mentality.
• Personal development-oriented culture for self and team.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Excel, Word, and Outlook.
• Organizational skills with great attention to detail.
• Exceptional problem-solving skills.

Travel

This position may require up to 50% travel over the course of a year.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to:

• Stand, walk, sit, stoop, kneel, crouch, crawl, speak, hear/listen, smell, and display manual dexterity.
• Reach with hands and arms.
• Specific vision abilities required include close vision, color vision, depth perception, and the ability to adjust focus.
• Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds.

Benefits

• Comprehensive benefit package for eligible team members, including medical, dental, vision, short-term/long-term disability, life insurance, hospital indemnity, and accident insurance.
• Generous retirement plan with a company match.
• Competitive time-off policies.
• Collaborative environment that promotes growth from within.
• Company-sponsored events for the entire team.