Business Development Manager

About the role

We are seeking an experienced restoration professional ready to take the next step into business leadership and growth. The Business Development Manager will assist day‑to‑day operations while serving as a primary driver of revenue, profitability, customer relationships, and team performance. This role is ideal for a self‑driven, organized, business‑minded restoration professional who understands projects, estimating, production, insurance, and customer service—and is ready to leverage that experience to build a business rather than simply manage jobs.

Responsibilities

• Drive business development through relationships with plumbers, insurance agents, adjusters, property managers, real estate professionals, and commercial accounts.
• Develop new referral sources and increase business from existing relationships.
• Conduct regular territory marketing, sales calls, presentations, lunches, networking, and industry events.
• Track leads, relationships, opportunities, and results using CRM and company technology.
• Lead and hold accountable Estimators, Project Managers, Production, Administration, and Sales/Marketing personnel.
• Oversee projects from assignment through completion, ensuring quality, customer satisfaction, schedule, and profitability.
• Review scopes, estimates, change orders, job costs, and project performance.
• Manage office P&L, budgets, revenue, expenses, and profitability.
• Recruit, train, coach, and retain high‑performing employees.
• Identify operational problems and implement solutions that improve efficiency and profitability.
• Maintain compliance with company policies, applicable regulations, and industry standards.
• Resolve significant customer issues and protect key customer and referral relationships.
• Provide ownership with clear reporting on revenue, pipeline, profitability, operational performance, and growth opportunities.

Requirements

• 3+ years of restoration industry experience; project management or operations experience preferred.
• Strong understanding of water, mold, fire, and/or reconstruction processes.
• Proven ability to develop relationships and generate business.
• Strong business and financial judgment.
• Self‑motivated, organized, detail‑oriented, and accountable.
• Excellent verbal and written communication skills.
• Comfortable leading people and coordinating multiple departments.
• Technology savvy; CRM and Xactimate experience strongly preferred, but not required.
• IICRC certifications and insurance industry experience are a plus.
• Valid driver’s license and willingness to travel throughout the service area.

Compensation

Competitive base salary plus a highly incentive‑driven compensation package tied to measurable business growth and profitability. High‑performing candidates will have a realistic opportunity to earn $100,000+ in total compensation during Year One and then “sky is the limit.” Salary range: $55,000.00 – $100,000.00 per year.

Benefits

• Opportunity for advancement
• Training & development
• Competitive salary

Company Overview

1‑800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast‑to‑coast, the company helps home and business owners return their property to its original condition while restoring health and safety. The team is fully vetted, IICRC‑certified, and insured. Services include emergency mitigation, water damage restoration, carpet cleaning, fire and smoke damage restoration, sewage cleanup, mold remediation, and more. The company assists clients with insurance companies, property management, and other parties involved in the restoration process.

Owned by the BELFOR Franchise Group, 1‑800 WATER DAMAGE is dedicated to excellence, providing personal‑touch service backed by the expertise of an internationally renowned restoration organization. The franchise is independently owned and operated; all hiring decisions are made by the franchisee.