Business Development Coordinator

Responsibilities

• Oversight of incoming leads for the sales department
• Generation of appointments and quotes through proactive outbound prospecting and lead activity management
• Qualifying and marketing potential customers
• Atraction of potential clients and retention of current clientele
• Answering product and service questions via phone and/or internet
• Contributing to high scores for the manufacturer’s customer satisfaction index (CSI)
• Directing customers to product information resources, including online resources
• Checking email frequently and responding to inquiries immediately
• Making outbound sold and unsold follow-up calls
• Being available to respond to phone and email inquiries professionally and promptly
• Maintaining and exceeding monthly and quarterly sales goals

Requirements

• Good verbal and written communication skills
• Proficiency with Microsoft Word, Excel, and Outlook
• Time management, prioritization skills, and the ability to multi-task
• Self-motivation and goal orientation
• The willingness to submit to a drug screen before employment
• A clean and valid driver’s license