Business Development Coordinator

Cemen Tech Inc. — the world leader in volumetric concrete technology — is entering an exciting new era of growth, innovation, and opportunity. We’re building a workplace where employees are valued like family and rewarded for their hard work.

Benefits

• Employee Ownership (ESOP) – As an employee-owner, you share in the company’s success while building long-term financial security and retirement value for you and your family.
• 100% Paid Health Insurance – Keep more of your paycheck with company-paid premiums.
• Paid time off, parental leave, 401(k), bonuses, and more.
• Strong Team Culture – Work in a supportive, innovative, and team-focused environment.
• Employee Appreciation – Enjoy company events, holiday meals, service awards, and local sporting event tickets.

About the role

Identify, develop, and secure new business opportunities by initiating contact with prospects, generating leads and sales, advancing client relationships, and coordinating outbound sales activities.

Responsibilities

• Initiate contact with prospects and incoming leads.
• Generate interest in solutions through calling prospective buyers.
• Qualify all incoming leads to determine if they are prospective buyers.
• Persuade prospects to set meetings with the Regional Sales Managers (RSM) team.
• Set phone and field meetings for the RSM team to help close more deals.
• Track and document the sales process within the CRM system.
• Work with Marketing to develop proper contact campaigns and strategies.
• Focus on lead generation and support the RSM team to close deals.
• Learn Cemen Tech’s IMPACT sales process.
• Help the Sales team with dealer management and training.
• Assist in administrative tasks.
• Prospect and find leads for RSMs in the regions they support.
• Manage outbound marketing campaigns.
• Manage the Investigate, Meet, and Convince stages in the sales process.
• Connect with prospects via Marketing, Map My Customers, HubSpot prospecting tools, and internet searches.
• Qualify all Marketing Qualified Lead (MQL) opportunities.
• Coordinate demonstrations and meetings for RSMs and assist in managing their schedule.
• Manage all CRM activities and assist in generating quotations for prospects.
• Follow up on quotes after they have been given to the prospect.
• Work through key steps in the Convince stage.
• Send specific content focused on reinforcing the prospect’s desire to buy.
• Monitor and manage all deal activity (Direct & Dealer).

After-sale Support

• Coordinate internal communication from customers to the Customer Service department.
• Remove incoming support issues from RSMs.
• Manage all communication from beginning to resolution with Sales, Service, and Engineering teams, tracking all issues in HubSpot.
• Complete 30, 60, and 90-day check-ins with all customers who have purchased equipment this fiscal year.

Requirements

• Bachelor's degree in Business, Marketing, or related field (preferred).
• 2 - 4 years of professional experience.
• Well-spoken and comfortable on the phone; experience calling prospects is required.
• Excellent verbal and written communication skills.
• Ability to prioritize and manage workload.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Word, Excel, and PowerPoint.

Core Values

• Positive Mindset - We know our attitude affects our performance.
• Ingenuity – Better, Faster, Easier.
• Accountable - We accept responsibility for our actions.
• Do the Right Thing - We will stay productive and be contributors.
• Engaged - Listening to understand...acting to accomplish.
• Safety - We will reinforce safe habits by our own actions.

Competencies

• Problem Solving - Identifies and resolves issues in a timely manner.
• Communication Skills – Speaks clearly, listens and receives clarification, responds to questions.
• Dependability - Follows instructions, responds to management direction, and takes responsibility.
• Quality Assurance - Demonstrates accuracy and thoroughness.
• Ethics/Professionalism - Treats people with respect; works ethically and with integrity.
• Organizational Support - Follows policies and procedures.
• Judgment - Exhibits sound and accurate judgment.
• Safety and Security - Observes safety and security procedures; uses equipment properly.

Physical Demands

• Must be able to frequently stoop/bend.
• Must be able to regularly use hands and arms.
• Must be able to regularly stand and walk.
• Specific vision abilities required include close, distance, color, and peripheral vision.

Work Environment

The noise level in the work environment is usually moderate.