Business Development - Community Liaison

About the role

This position assists in the design, plan, and implementation of our new Business and Industry initiatives designed to advance the marketing plans and services of the hospital.

Responsibilities

• Aids in identifying and evaluating new services and programs shared with administration after listening to customer feedback
• Aids in researching and gathering information and materials to develop public relations, marketing and other hospital communication projects
• Aids in planning, organizing and conducting various internal and external activities for department such as facility tours, health fairs, open houses, networking events, etc
• Prepares strategic plans on a quarterly basis
• Performs related duties, as requested
• Demonstrates effective prospecting and qualifying skills
• Demonstrates effective use of the SALES process with existing and prospective referral sources
• Asks for business referrals in each encounter
• Succeeds in meeting sales team standards, including mix of scheduled appointments, cold calling, follow-ups, and discharge information drop-offs
• Maintains the data base system associated with sales activities
• Participates in ongoing self-study training of product knowledge and competitive offerings
• Takes responsibility for training for personal development
• Actively supports the company's ongoing referral communication and development program
• Maintains positive working relationships within the industry and with other key agents of the company
• Supports the company's and department financial goals
• Performs related duties, as requested

Requirements

• Educational requirement: Bachelor's degree in marketing or related field or five years relative experience preferred
• High School diploma/GED required
• Experience: 3 years in healthcare marketing and/or community relations, preferably in behavioral health
• Must possess excellent written and verbal communication skills
• Ability to take initiative, problem solve and follow through appropriately
• Additional: Bi-lingual (English/Spanish) preferred

Qualifications

• Knowledgeable of patient rights and laws pertaining to mental health and regulations pertaining to psychiatric nursing and the treatment of the mentally and emotionally disturbed patients
• Displays basic knowledge of treatment procedures; interventions common to acute psychotic as well as non-violent crises intervention practice, medical and psychiatric emergency procedures
• Communicate effectively with a variety of individuals and function calmly in situations, which require a high degree of sensitivity, tact, and diplomacy
• Provide prompt, efficient, and responsive service
• Excellent written and oral communication English skills; skills in facilitating and/or co-facilitating process-oriented and didactic groups
• Read, analyze, and interpret general business materials, professional journals, technical procedures, or governmental regulations
• Write reports, business correspondence, proposals and grant submissions
• Present information both electronically and in person and respond to questions from clients, customers and the general public
• Solve practical problems and deal with a variety of variables in situations where only limited standardization exists
• Interpret a variety of instructions
• Plan sales strategy
• Negotiate and build relationships

Benefits

• Full-time employees are eligible for medical, dental, vision, company paid disability, 401(k) and a generous amount of paid time off
• We also offer Pet Insurance, Identity Theft protection, and other benefits for selection