Business Development Center/Cashier

Responsibilities

• Customer communication: Answering calls, responding to emails, and managing online inquiries from potential customers.
• Appointment setting: Scheduling appointments for customers to meet with sales or service staff.
• Lead generation and management: Nurturing leads and passing on high-potential customers to the sales team.
• Customer follow-up: Conducting follow-up calls and providing information to ensure customer satisfaction.
• Data and technology: Using the dealership's Customer Relationship Management (CRM) system and other tools to manage customer interactions and data.

Qualifications

• Strong communication and interpersonal skills, including professional, positive, and persuasive language.
• Proficiency with computers and office software, such as Microsoft Office.
• Organizational skills and attention to detail.
• Ability to work in a fast-paced environment and handle a high volume of communication.
• Adaptability and a customer-focused attitude.
• Previous customer service or sales experience is often preferred.