Business Development Center (BDC) Manager
Responsibilities
- Develop and execute outbound internet and phone campaigns
- Maintain daily, weekly, and monthly sales and service forecasts
- Manage and track all leads
- Ensure all leads are followed up with in a timely manner
- Manage day-to-day business of the business development center
- Collect and analyze business metrics
- Provide training and ongoing support to the business development representatives
- Work closely with executive and department managers to develop appointment setting strategies
- Answer customer inquiries and calls when necessary
Requirements
- Strong communication, organization, time management, computer and basic math skills
- Team player with positive energy and an eagerness to improve
- Competitive and self-motivated attitude that thrives on goals
- Previous sales experience
- Previous management experience preferred
- Automotive industry experience preferred
About the Role
The Business Development Center (BDC) Manager at Shottenkirk Toyota San Antonio is responsible for hiring and training representatives who contact potential buyers with the goal of scheduling appointments for buyers to meet with our sales representatives. The BDC Manager oversees the day-to-day operations of the BDC, manages leads, and works closely with executive and department managers to develop appointment setting strategies.
Qualifications
Shottenkirk Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.