Business Development Branch Manager

About Commerce

Becoming part of Commerce means more than just climbing a career ladder. It's about helping people achieve financial security, supporting business growth, and ensuring everyone and their finances are cared for. Our commitment extends beyond our walls, fostering a culture where our people thrive and make a difference.

About This Job

The primary responsibility of this role is to establish and grow Commerce Bank's presence in the market. This involves proactive prospecting, community engagement, strategic partnerships, and building a robust prospect pipeline. The role requires a deep understanding of banking, sales strategies, and customer service to deliver exceptional experiences.

Essential Functions

• Establish and grow Commerce Bank’s footprint in the market through proactive prospecting, external calling, community engagement, and strategic partnerships
• Spend a significant portion of time outside the branch calling on prospects, referral partners, and centers of influence
• Build and manage a high-quality, data-driven prospect pipeline focused on new consumer and small business relationships for deposit, lending, and banking needs
• Acquire, expand, and deepen primary client relationships, joining with Commerce Bank calling partners as appropriate
• Lead the branch by using Agile principles, a test-and-learn mindset, prioritizing growth initiatives, executing quickly, measuring results, and pivoting as needed based on performance, data, and market feedback
• Translate enterprise strategy into clear, local action plans with measurable outcomes
• Champion and personally model the Commerce Bank customer experience, ensuring consistency and quality across every interaction; role modeling the Branch experience framework for customer interactions and coaching to this model as well
• Use customer insights, feedback, and outcomes to continuously improve service delivery and branch processes
• Actively engage in resolving complex client situations and turn service moments into relationship-building opportunities
• Maintain full accountability for branch operations, audit readiness, regulatory compliance, and risk management
• Lead, mentor, and motivate team members to implement the department strategy and manage department workflow with guidance on departmental projects/issues, and provide coaching and development opportunities appropriate to each direct report's individual needs
• Communicate decisions, priorities, and relevant information to team members effectively
• Support budget management, planning, day-to-day branch administration, and expenditure

Knowledge, Skills & Abilities

• Strong knowledge of the banking, goal-based, and needs-based sales fields, including knowledge of best practices
• Ability to serve as a visible role model for proactive outreach, relationship building, and modern leadership behaviors
• Ability to encourage innovation, continuous improvement, and creative problem-solving across sales, service, and operations while staying within Commerce Bank’s risk framework
• Ability to create an environment where accountability, collaboration, innovation, and client focus are non-negotiable
• Ability to maintain full accountability for branch operations, audit readiness, regulatory compliance, and risk management
• Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience required
• 6+ years business development experience with a focus on new sales generation required
• 3+ years managing sales and customer service experience required
• 3+ years leadership experience required

Compensation

Annual Salary: $97,650.00 - $114,450.00 (Based on relevant experience, skills, and competencies)

Benefits

• Employer-sponsored health, dental, and vision insurance
• 401(k)
• Life insurance
• Paid vacation
• Paid personal time
• Career development
• Education assistance
• Voluntary supplemental benefits

Location

20 Wilcox St, Castle Rock, Colorado 80104

Time Type

Full time