Business Development Associate, Cryo Bulk Tank Solutions

At Chart Industries, we are seeking a motivated and detail-oriented Business Development Associate to join our sales team. This entry-to-mid-level role involves selling our core products, managing leads, qualifying opportunities, and preparing leads for handover to senior Business Development Managers.

Sales Execution & Order Management

• Actively sell our core products, book customer orders, process transactions, and coordinate shipping/logistics to ensure timely delivery.
• Track order status and resolve any fulfillment issues.

Lead Generation & Follow-Up

• Proactively follow up on inbound leads generated from the company website, trade shows, conferences, marketing campaigns, and other channels.
• Conduct timely outreach via phone, email, and LinkedIn.

Lead Qualification

• Assess and qualify leads using established criteria (budget, authority, need, timeline – BANT or similar).
• Gather key information, answer initial product questions, and determine fit for our solutions.

Pipeline Handoff

• Prepare and transfer qualified leads to Business Development Managers with complete notes, customer insights, and next-step recommendations to enable efficient closing.

CRM & Reporting

• Maintain accurate and up-to-date records in the CRM system (e.g., Salesforce or equivalent) for all lead activity, interactions, opportunities, and orders.
• Generate regular activity and pipeline reports.

Market & Customer Intelligence

• Stay informed about industry trends, competitor activity, and customer needs.
• Provide feedback to marketing and product teams to improve lead quality and offerings.

Support Sales Team

• Absorb administrative tasks, proposal preparation, scheduling meetings, and customer communications as needed.

Event Support

• Help prepare for and follow up after industry conferences, trade shows, and webinars.

Your experience should include 3 years of experience in sales, inside sales, business development, customer service, or lead generation. A bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent professional experience) is preferred. Key skills include strong verbal and written communication, proven ability to qualify leads, organizational and detail-oriented abilities, familiarity with CRM systems, and basic understanding of logistics and order fulfillment processes.