Business Development Associate, Cryo Bulk Tank Solutions

Sales Execution & Order Management

Actively sell our core products, book customer orders, process transactions, and coordinate shipping/logistics to ensure timely delivery. Track order status and resolve any fulfillment issues.

Lead Generation & Follow-Up

• Proactively follow up on inbound leads generated from the company website, trade shows, conferences, marketing campaigns, and other channels.
• Conduct timely outreach via phone, email, and LinkedIn.

Lead Qualification

• Assess and qualify leads using established criteria (budget, authority, need, timeline – BANT or similar).
• Gather key information, answer initial product questions, and determine fit for our solutions.

Pipeline Handoff

• Prepare and transfer qualified leads to Business Development Managers with complete notes, customer insights, and next-step recommendations to enable efficient closing.

CRM & Reporting

• Maintain accurate and up-to-date records in the CRM system (e.g., Salesforce or equivalent) for all lead activity, interactions, opportunities, and orders.
• Generate regular activity and pipeline reports.

Market & Customer Intelligence

• Stay informed about industry trends, competitor activity, and customer needs.
• Provide feedback to marketing and product teams to improve lead quality and offerings.

Support Sales Team

• Assist Business Development Managers with administrative tasks, proposal preparation, scheduling meetings, and customer communications as needed.

Event Support

• Help prepare for and follow up after industry conferences, trade shows, and webinars.

Experience & Skills

• Experience: 3 years of experience in sales, inside sales, business development, customer service, or lead generation (experience in industrial equipment, packaging, cryogenics, or B2B).
• Education: Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent professional experience).
• Skills: Strong verbal and written communication skills with a professional phone presence. Proven ability to qualify leads and manage a high volume of outreach. Organized and detail-oriented with excellent follow-up skills. Familiarity with CRM systems and sales tools (Salesforce, HubSpot, etc.). Basic understanding of logistics, shipping, and order fulfillment processes. Self-motivated with a hunter mentality and resilience in a fast-paced environment.

Other

• Willingness to travel occasionally for conferences or customer visits.
• Comfortable working with technical products and explaining value propositions.