Business Development Associate

About the role

An Associate Representative, Business Development (BDR) is responsible for identifying new business opportunities with small and medium-sized customers, building, and maintaining relationships with potential and existing customers, driving revenue and volume growth, and managing the daily operational needs of accounts.

Responsibilities

• Independently search for, identify, and develop leads through trusted sources and cold calling to secure sales and load volume to meet/exceed goals.
• Negotiate with established and developing customers to secure profitable rates and ensure client satisfaction.
• Develop and maintain a strong understanding of the industry, including rates, carriers, load capacities, equipment types, etc.
• Work creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, utilizing specialized equipment, etc.
• Follow established procedures and protocols regarding all loads to ensure the integrity of the shipment and the RXO brand.
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics.
• Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand.
• Accurately maintain and update information in the company’s operating systems.
• Conduct research in available databases for potential leads; make cold calls to prospects.
• Track back-end billing and invoicing to ensure that carrier charges are accurate.

Requirements

• 1 year of procurement experience
• Bachelor’s degree or equivalent related work or military experience
• 1 year of transportation experience
• 2 years of sales or customer service experience

Qualifications

• The ability to exercise judgment and discretion while functioning independently within authorized limits

Skills

• Strong communication and negotiation skills
• Ability to work independently and manage multiple tasks
• Understanding of transportation industry and logistics

Benefits

Comprehensive medical, dental, and vision plans
401(k) retirement plan with up to 5% company match
Pre-tax accounts to help streamline eligible expenses
Company-paid disability and life insurance
Employee Assistance Program (EAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days

Pay

Compensation for this role is $40,000-$45,000. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

Schedule

This role is an on-site role, Monday-Friday.