Business Development Account Manager

About the role

This position supports Cincinnati, OH (candidate must live in area)Join Our Growing Industrial Water Treatment Team! Are you a results-driven professional with technical expertise in industrial water treatment? C&S Chemicals is seeking a Business Development Account Manager in our industrial water treatment division to manage customer relationships, drive sales growth, and coordinate service delivery. If you have a background in cooling towers, boilers, and other water treatment systems and are passionate about delivering exceptional client service, we want to hear from you!

Why Join C&S Chemicals?

• Comprehensive Medical Insurance to keep you and your family healthy.
• Vision and Dental Insurance because we know every detail matters.
• Company Matching Retirement Plan to help secure your future.
• Paid Time Off because we value work-life balance.
• The opportunity to work with a team that embodies integrity, reliability, and dedication every day.

The Role

• Account Management & Customer Retention:Build and maintain long-term relationships with clients by providing technical expertise and responsive service.
• Conduct regular site visits to monitor system performance, troubleshoot issues, and ensure customer satisfaction.
• Maintain accurate records of client interactions, service reports, and sales activities.
• Sales Growth & Business Development:Identify and pursue new business opportunities within the assigned territory.
• Develop and deliver proposals, quotes, and presentations for new and existing clients.
• Achieve sales targets by promoting and upselling water treatment solutions, including those for cooling towers, boilers, and other various water treatment systems.
• Technical Expertise & Service Coordination:Provide technical support and troubleshooting for industrial water treatment systems.
• Direct and coordinate service technicians to ensure timely, effective service delivery.
• Perform water analysis, interpret data, and recommend solutions to enhance system performance and compliance.
• Deliver on-site training to client staff on proper system operation and maintenance.

Who You Are

• We’re looking for ambitious go-getters who have:
• Strong technical knowledge of industrial water treatment processes.
• Excellent communication and interpersonal skills for client management and team coordination.
• Ability to interpret water analysis data and recommend effective solutions.
• Self-motivated, detail-oriented, and capable of managing multiple accounts and service teams.

Key Qualifications

• Bachelor’s degree in Chemical Engineering, Environmental Science, Chemistry, or a related field (relevant experience may substitute for education).
• 3-5 years of experience developing business in industrial water treatment, focusing on cooling towers, boilers, and related systems.
• Proven track record in business development, account management and sales growth within the industrial or chemical sectors.

Working Conditions

• Frequent travel within the assigned territory, including client site visits.
• Work environments include industrial facilities, outdoor treatment sites, and office settings.
• Use of personal protective equipment (PPE) as required.