Business Data Analyst I

About the role

The Business Data Analyst will work as part of the Analytics and Decision Support department. The primary purpose of this position will be to enable the University through data and information for improved decision-making.

Responsibilities

• Analyze workflow issues and data integrity problems, provide recommendations on resolution, and advise management accordingly.
• Carry out and lead projects to accompany the transformation of Liberty’s business processes through the effective collection, processing, and visualization of data.
• Document and optimize business processes by researching industry best practices and supporting the development of solutions for current business operations.
• Develop a deep understanding of core business processes and how performance is measured, and work with business units to discern strategic and analytical data and analytics needs and gaps.
• Utilize diagnostic/predictive/prescriptive analysis to derive business insights and direct/drive action that increases revenue, decreases cost, and/or mitigates risk.
• Possess a thorough understanding of University systems and data sets, and be able to summarize and describe raw data sets for departmental use.
• Support validation processes to ensure data accuracy.
• Analyze data to align with organizational goals and relay business impacts of findings through data-driven recommendations.
• Collaborate closely with business units and provide expert input on functional business topics.
• Streamline business processes by leveraging new or existing technology, including application and reporting development, while adhering to internal development and publication standards.
• Provide operational support to assigned business units' systems, including technical assistance.
• Provide regular updates to customers on business process improvement and new technology activities, maintaining a high level of customer service.
• Occasionally works outside of normal business hours to support system upgrades, business unit-specific deployments, or timely technology business requirements.

Qualifications and Credentials

• Bachelor's degree and one year of relevant experience, or apprenticeship in a Liberty Information Services position with supervisor recommendations is required.
• Exposure to SQL or database concepts is preferred.
• Experience with Excel, Access, Argos, Tableau, or SSRS is preferred.

ABILITIES

• Communication and Comprehension Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
• Problem Solving Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Work Conditions

• The working environment in which one will typically perform the essential functions of this position is a climate-controlled setting. It is well lighted, and the noise level is moderate.
• Driving Requirements If the employee is required to travel in performing the duties and responsibilities of the position, the use of one’s personal vehicle (or LU vehicles) may be required for travel. Proof of a valid driver’s license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee’s position.

Pay Range

$45,000.00 - $55,000.00

Benefits

The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance.

Equal Opportunity Employer

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes.