Business Data Analyst, Fellows

Essential Duties And Responsibilities

• Work with the Fellows Program and Partnerships Team to elicit business needs and identify problems
• Build a data architecture to enable us to store, enrich, and leverage our data
• Identify opportunities for business process and data improvements
• Partner with Foundation IT Staff to review and/or test functionality as needed
• Perform necessary functional testing to ensure the success of upgrades and solutions
• Deliver training and technical support for Staff; develop and maintain detailed written user guides and documentation for processes and data management and standards
• Investigate and diagnose system issues and errors; work with Foundation IT Staff and support resources to resolve issues
• Create and update queries, reports, and data visualizations for Fellows Program, Staff and Partnerships Team as needed, including using Microsoft Power BI
• Ensure integrity of Fellows Program data and Partnerships data, design best practices for data entry and tracking historical data, complete regular clean-up of data
• Create and/or update training materials and provide training as needed
• Cookordinate project management support on continuous improvements and key initiatives
• Cookordinate training material updates for cross-department functions

Qualifications

• A bachelor’s degree or equivalent experience in a related field; advanced degree or certifications in a related field preferred
• Minimum of three years of professional experience in data analysis, and at least five years of professional functional lead experience
• Knowledge and professional experience with Slate CRM. Experience with Slate portals, Slate for Advancement functionality, and maintaining Slate forms and queries preferred
• Experience with Salesforce is a plus
• Experience working as liaison between end users and technical staff
• Experience with SQL, Microsoft Power BI, and project management tools, such as Jira
• Experience with maintaining data integrity, designing data collection best practices, and data analysis
• Professional and effective written and oral communication skills
• Able to effectively converse with, listen to, and collaborate with all levels of users to understand their environment and the impact of system changes
• Self-starter with initiative who can manage multiple tasks and adapt and respond quickly to opportunities for increased and more effective services
• Deep understanding of the cultural requirements within a Foundation for collegial and participative interaction is preferred

Physical Requirements And Work Environment

• The work environment is an office setting
• Intermittent physical activities will include bending, reaching, sitting, and moving around the office during working hours