Business Continuity Analyst

About the Role

The Business Continuity Analyst will report to the Director, Corporate Resilience and Threat Intelligence and support efforts across all Business Units and Site Facilities to develop, maintain, and update Business Continuity and Disaster Recovery plans to ensure critical business processes continue to function after disruptive events, including natural disasters, system failures, terrorism, crime, and human error. The Analyst will assist with detailed, company-wide Business Impact Analysis and Risk Assessments covering IT systems, business processes, building management systems, data center facilities, personnel security, supply chain systems, and third-party supplier supported activities. Additionally, the Analyst will support the Director in conducting, communicating, and maintaining business continuity lifecycle planning for QTS.

Responsibilities

Other duties may be assigned.

• Assist in and contribute to the design, development, maintenance, and implementation of the QTS business continuity framework, business impact analyses, recovery strategy development, contingency planning, and business continuity awareness.
• Develop an understanding of business operations, processes, and strategies that require business continuity capabilities.
• Assist with the development, maintenance, and testing of business continuity plans, customer-facing communications, and emergency preparedness materials.
• Work closely with all Lines of Business (LOBs) to coordinate business continuity activities, and provide guidance to users on plan development, detail, testing, and execution.
• Maintain program processes and practices that effectively ensure the enterprise program seeks continuous improvement, remains current, incorporates/aligns with industry standards and practices as appropriate, and adequately covers general regulatory/audit requirements.
• Collect and analyze data to build plans and processes that support current requirements and scale with projected growth.
• Evaluate business continuity technology and software requirements, to include the utilization of existing data and business continuity software and identifying improvement opportunities to increase efficiency.
• Assist with the development and facilitation of enterprise-wide event exercises and training.
• Support crisis management teams to plan, manage, and recover from natural and man-made disaster events.
• Support real-time incident/crisis management activities and response as required.
• Liaise with QTS Stakeholders to initiate, maintain, and improve Emergency Notifications to employees, customers, and vendors.
• Manage emergency communication platforms.
• Liaise with QTS Intelligence Program to evaluate and disseminate threat reporting.

Basic Qualifications

• Bachelor's degree or equivalent work experience.
• Three or more years of relevant Business Continuity Management experience, with demonstrated technical expertise in business continuity documentation, including business impact analysis, incident management, and business continuity planning.

Preferred Qualifications

• Existing or working toward Business Continuity certifications (CBCP or CBCI).
• Knowledge of or familiarity with ISO 22301, SOC2, and HITRUST.

Knowledge, Skills, and Abilities

• Strategic and independent thinker with strong execution skills.
• Strong project management skills and experience in creating and managing project plans.
• Demonstrated written, verbal, analytical, research, customer service, and interpersonal skills.
• Ability to establish and maintain effective internal and external client relationships at all organizational levels.
• Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties.

Benefits

• Medical, dental, vision, life, and disability insurance
• 401(k) retirement plan with Roth and Traditional matching contributions with immediate vesting
• Flexible spending and HSA accounts
• Paid holidays (11 annually, plus holiday compensation when worked)
• Paid time off and generous PTO
• Paid volunteer days
• Floating holidays
• Employee assistance program
• Tuition assistance and Tuition Reimbursement Program
• Parental leave for primary and secondary caregivers
• Military leave assistance and Military Benefits Package
• QTS Scholarship for Employee Dependents
• Wellness program
• Stock Purchase Plan (SPP)
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• QTS Charitable Matching Gift Program
• QTS Crisis Fund
• Bonus eligible

This response is AI-generated, for reference only.