Business Consultant, Dedicated Success
Ladders · United States · 1 wk ago
RemoteRemoteConsulting$112k–$135k/yrFull-time
About the role
This role will drive marketing initiatives focused on growth, customer acquisition, brand performance, and measurable demand creation within the Real Estate & Construction space. You will collaborate with analytics, product, creative, and commercial teams to turn market insights into scalable campaigns, testing strategies, and performance improvements. The position offers the opportunity to directly influence customer engagement, conversion performance, and revenue growth.
Location: Remote - US based candidates only, no visa sponsorship available.
Responsibilities
- Build strong relationships with ~40 premier accounts as a trusted business partner
- Provide personalized, bespoke consultation based on unique customer needs
- Engage with customers personally, celebrating their business and personal milestones
- Retain and grow revenue by managing the entire post-sale lifecycle for customers
- Travel ~10% for client engagement, conferences, and events
- Execute company initiatives aligned with leadership and corporate OKRs
- Understand key business processes to enhance customer experiences and drive revenue
- Communicate effectively across all company levels, including various departments
Requirements
- Bachelor's degree required
- 8 years of account management experience with key/major accounts
- Excellent verbal and written communication skills
- Proficiency with PCs, Internet, and Microsoft applications
- Salesforce experience preferred
- Knowledge of the real estate industry is essential
- Experience with technical customer support is helpful
Pay
$112,000 – $135,000 annually
Benefits
- Inclusive and competitive medical, Rx, dental, and vision coverage
- Family forming benefits
- 13 paid holidays per year
- Flexible time off policy
- 8 hours paid volunteer time off
- Immediate eligibility into the company 401(k) plan with a 3.5% match
- Tuition reimbursement for eligible programs
- 1:1 personalized financial planning sessions
- Student debt retirement savings match program
- Free snacks and refreshments in office locations