Business Card Support Specialist

Responsibilities

• Manage day to day relationships with business credit card customers and their assigned market and handle all oral and written communications that deal with day-to-day issues.
• Develop and maintain procedures and policies for Business Credit Card customers and markets.
• Provide administrative support to the market sales team including assisting with proposals, correspondence/documentation, scheduling, and program oversight and maintenance.
• Setup new customer relationships on processing systems ensuring documentation requirements have been fulfilled.
• Provide guidance and support for a successful setup of the program for customer and ongoing day to day support after setup.
• Work with the business payment solutions teams to complete projects and tasks as assigned.