Business Banking Loan Coordinator, Onalaska WI

About the role

We are seeking a Business Banking Loan Coordinator to play a key role in supporting the lending team by managing the documentation, processing, and coordination of commercial loan applications. This position ensures loan files are complete, accurate, and compliant with regulatory and internal standards, helping streamline the loan process from origination to funding.

Responsibilities

• Coordinate with relationship managers, underwriters, and members to gather and review required loan documentation.
• Prepare and process loan files for approval, closing, and funding.
• Ensure all loan documentation complies with internal policies, procedures, and regulatory requirements.
• Track loan status and follow up with relevant parties to ensure timely completion of tasks.
• Maintain accurate loan records and enter data into loan origination and core banking system.
• Provide support for audits, reviews, and reporting as needed.
• Communicate effectively with clients and internal departments to deliver a smooth loan experience.

Requirements

• High school diploma (or equivalent) required.
• Associate's degree in finance, business, or related field required. Additional experience in lieu of degree may be considered.
• 2+ years of similar experience (banking, loan processing, or commercial lending support) or internship within Altra business banking department.
• Strong understanding of business banking products and loan documentation preferred.

Skills & Abilities

• Proficiency in loan origination systems and Microsoft Office Suite.
• Excellent attention to detail, organizational skills, and time management skills.
• Ability to prioritize, organize time, and work independently.
• Strong oral, written, and general communication skills, with a member-first mindset.
• Ability to effectively and cooperatively interact with business owners/members, as well as employees within the credit union.
• Bilingual (English / Spanish / Hmong) skills are strongly encouraged to support and better serve our diverse membership.

Schedule

• 40 hours a week, Monday through Friday.
• Typical hours are 8:00 a.m. to 5:00 p.m.
• Some flexibility within these hours may be available as needed.

Work Environment

• This position is located at Altra's Business Banking Building in Onalaska, WI.
• Work from home opportunities can be available after 6-12 months of employment, once successfully completing all position-specific training and demonstration of consistent and satisfactory work performance.

Pay

• Hourly pay starting at $21.81 per hour, commensurate with experience and qualifications.
• When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing a language exam.

Benefits

• Comprehensive benefits package that includes medical, dental, and vision coverage.
• Group life insurance and supplemental life insurance options.
• Up to a 6% employer-matched 401(k) + additional 3% employer contribution.
• Two-week paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years.
• Paid time off, volunteer time off, paid holidays, and your birthday off (paid).
• Employee-only perks and discounts.

At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work® certified company eight years in a row; 92% of our employees say Altra is a great place to work!