Business Banking Administrator

About the role

Burke & Herbert Bank, established in 1852, is the oldest continuously operating bank in the Washington, D.C. region and has a longstanding tradition of serving individuals, families, and businesses. As a local community bank with more than 100 branches across Delaware, Kentucky, Maryland, Pennsylvania, Virginia, and West Virginia, the Bank offers a full range of business and personal financial solutions. The organization prides itself on being large enough to provide comprehensive services while remaining personal, friendly, and caring as a workplace and financial partner. Burke & Herbert Bank is focused on anticipating customer needs and delivering an enhanced banking experience. The Bank is a Member FDIC and an Equal Housing Lender.

The Business Banking Administrator supports Business Banking Officers in the origination of new loans and management of credit portfolios. This position will perform a variety of customer service and administrative functions necessary to support the relationship management of the business banking portfolios. The Business Banking Administrator is a full-time, on-site position based in Moorefield, WV.

Responsibilities

• Enter and complete loan data in Loan Vantage commercial system
• Assemble and verify accuracy of loan documents by using a checklist
• Ensure loan files contain the applicable forms, documentation, proper signatures, dates and other relevant information by using a checklist
• Responsible for disbursement of loan proceeds before file is sent to Loan Processing
• Send payoffs to the appropriate location – cut checks for attorney, appraiser, etc.
• Prepare all tickets and record on the boarding sheet
• Work directly with settlement companies, attorneys, appraisers, environmental companies, etc. as part of the loan origination process
• Process loan wires through the wire workflow system
• Scan/Index all loan items, loans, extensions, correspondence, appraisals, etc. into loan file
• Forward all applicable original loan documents for storage in the collateral vault
• Forward the loan file to the Loan Processing Department by set guidelines
• Provide administrative assistance to the Loan Officer. Take and relay messages, schedule and maintain the Loan Officer’s appointments/meetings, answer routine inquiries, and exchange factual information
• Perform various clerical duties including filing, faxing, photocopying and word processing
• Prepare a variety of letters and forms utilized within the Loan Department
• Maintain regular contact with bank customers, community partners and other outside sources to obtain necessary information
• Resolve customer problems and follow up on details to resolve the matter
• Review the status of pending loans and follow-up for timely completion
• Review tracking reports to ensure errors are resolved in a timely manner and in accordance with policy and procedures
• Work with Loan Review department to