Business Banker (LO)

Wells Fargo is seeking a Business Banker to build, maintain, and grow relationships with business banking clients in the branches. Individuals will have frequent interactions with clients to understand and meet their needs.

Responsibilities

• Manage and grow a portfolio of low to moderately complex business clients (typically $500K to $2MM in annual sales) by owning the full client journey from onboarding to deepening relationships and acquiring new clients while delivering a branded, client-centric experience
• Understand and offer a suite of financial solutions and digital services available through Wells Fargo to meet the needs of business clients, leveraging available tools and positioning yourself as a product expert to deliver tailored, impactful recommendations
• Develop a strong understanding of each client's goals and financial needs by analyzing their operations and priorities; provide tailored financial recommendations that align with their objectives while staying compliant with policies and procedures
• Act as a trusted advisor by offering a full range of products and services including business accounts, credit, treasury services, and digital tools
• Actively prospect and network to build strong relationships with both external and internal partners to drive high-quality referrals and grow the small business customer base; collaborate with all internal banking channels to support business owners and gain entire relationships
• Partner with Relationship Managers and Lending Officers for complex structures and ensure alignment with underwriting policies and risk guidelines
• Assist customers with needs assessment and refer those interested in dwelling-secured products to a SAFE team member without taking an application or offering/negotiating terms of a dwelling-secured transaction

Requirements

• 2+ years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, or education

Qualifications

• 2+ years of in-branch business banking experience
• 1+ year of experience managing a dedicated book of small business customers across an assigned territory
• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
• Experience using strong business acumen to provide financial services consultation to business customers
• Extensive knowledge and understanding of bank lending programs, credit policies, and specialty products
• High motivation with ability to successfully meet team objectives while maintaining individual performance
• Customer service focus with experience handling complex transactions across multiple systems
• Knowledge and understanding of retail compliance controls, risk management, and loss prevention
• Ability to educate and connect customers to technology and share the value of mobile banking options
• Ability to interact with integrity and professionalism with customers and employees
• Experience mentoring and peer-coaching others
• Bilingual Spanish (a plus)

Job Expectations

• This position is not eligible for Visa sponsorship
• Requires LO registration at the time of employment; Wells Fargo will initiate the registration process immediately after employment start date
• Must meet Consumer Financial Protection Bureau qualification requirements, including financial responsibility, character, general financial fitness, and criminal background standards
• Ongoing regulatory requirements may include additional screening

Location: 2373 Hendersonville Rd, Arden, NC 28704-3149 (placements may occur within a 10-mile radius of the branch).