Business Banker (LO)
Wells Fargo is seeking a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in the branches.
About the role
In this role, you will have frequent interactions with clients to understand and meet their needs. You will manage and grow a portfolio of low to moderately complex business clients, typically with $500K to $2MM in annual sales, by owning the full client journey from onboarding to deepening relationships and acquiring new clients. This position delivers a branded, client-centric experience that drives growth and positions the bank as a trusted partner.
Responsibilities
- Understand and offer a suite of financial solutions and digital services available through Wells Fargo to meet the needs of business clients, leveraging available tools and positioning yourself as a product expert to deliver tailored, impactful recommendations.
- Develop a strong understanding of each client's goals and financial needs by analyzing their operations and priorities; provide tailored financial recommendations that align with their objectives while staying compliant with policies and procedures.
- Act as a trusted advisor by offering a full range of products and services including business accounts, credit, treasury services, and digital tools.
- Actively prospect and network to build strong relationships with both external and internal partners to drive high-quality referrals and grow the small business customer base; collaborate with all internal banking channels to support business owners and gain their entire relationship.
- Partner with Relationship Managers and Lending Officers for complex structures and ensure alignment with underwriting policies and risk guidelines.
- Assist customers with needs assessment and refer those interested in a dwelling secured product to a SAFE team member without taking an application or offering/negotiating terms of a dwelling secured transaction.
Requirements
- 2+ years of financial services, sales, or customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Qualifications
- 2+ years of in-branch business banking experience.
- 1+ year of experience managing a dedicated book of small business customers across an assigned territory.
- Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
- Experience using strong business acumen to provide financial services consultation to business customers.
- Extensive knowledge and understanding of bank lending programs, credit policies, and specialty products.
- High motivation with the ability to successfully meet team objectives while maintaining individual performance.
- Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners.
- Customer service focus with experience handling complex transactions across multiple systems.
- Knowledge and understanding of retail compliance controls, risk management, and loss prevention.
- Ability to educate and connect customers to technology and share the value of mobile banking options.
- Ability to interact with integrity and professionalism with customers and employees.
- Experience mentoring and peer-coaching others.
- Bilingual Spanish (a plus).
Job Expectations
- This position is not eligible for Visa sponsorship.
- This position requires Loan Originator (LO) registration at the time of employment. Wells Fargo will initiate the LO registration process immediately after your employment start date.
- Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies, including financial responsibility, character, general financial fitness, and criminal background standards.
- A current credit report will be used to assess financial responsibility and credit fitness, though a credit score is not included as part of the evaluation.
- Successful candidates must also meet ongoing regulatory requirements, including additional screening if necessary.
Location: 200 Columbia Ave, Lexington, SC 29072-2612. Banker placements may occur within a 10-mile radius of the branch to which the candidate applies.