BUSINESS AVIATION - TECHNICAL REP

What You'll Do

• Be the Expert: Answer technical questions from Falcon Jet operators and provide multi-faceted support for all AOG (Aircraft on Ground) issues.
• Customer Interaction: Record and complete all customer phone contacts in our database, adhering to Department Guidelines.
• AOG Response: Execute the AOG Response process consistently, and step in as the AOG Response Coordinator when needed.
• Team Collaboration: Coordinate with our Worldwide Technical Front Line team to resolve issues efficiently.
• Technical Troubleshooting: Analyze and recommend corrective actions for aircraft discrepancies, ensuring timely resolution.
• Continuous Improvement: Review technical materials and manuals, suggesting revisions to enhance safety, performance, and cost-effectiveness.
• Customer Assistance: Help customers obtain necessary parts from our Spares department to meet technical needs.
• Data Management: Submit owner information changes and maintain familiarity with electronic maintenance manuals and research tools.
• Annual Meetings: Attend Worldwide Front Line meetings annually as directed by the Operations Manager.
• Additional Duties: Take on other responsibilities as assigned.

Required Qualifications

• Two years of college education in aeronautical maintenance engineering or equivalent A&P classroom training.
• Minimum of two years of work experience with Falcon Jet aircraft systems (avionics, engines, etc.).
• Strong computer and telephone communication skills.
• Willingness to travel as needed.

Desired Qualifications

• Inspection Authorization.
• Avionics background.
• Knowledge of the French language.
• Pilot’s license is a plus.

What We Offer

• Career Growth: Opportunities for professional development and career advancement.
• Innovative Environment: Work with cutting-edge technology in the aviation industry.
• Collaborative Culture: Join a supportive and talented team of professionals.

Compensation And Benefits

The compensation for this position typically falls between $95,000 and $105,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, and geographic location.

Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more.