Business Associate, OB/GYN Montvale, Day

Position Summary

Performs a variety of front desk activities that support the Practice and professional staff, and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by Practice Manager.

About the Role

Education: High school diploma or equivalent and completion of a formal coursework in office management, database management or business. Computer literacy required.

Experience: Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.

Responsibilities

• Performs front desk activities supporting the Practice and professional staff.
• Checks-in and checks-out patients as directed or requested by Practice Manager.
• Handles administrative tasks as assigned.

Requirements

• High school diploma or equivalent.
• Completion of a formal coursework in office management, database management or business.
• Computer literacy.
• Six (6) months of previous customer service/data entry, administrative/office management/clerical experience.

Qualifications

• Outstanding interpersonal, service excellence behavior and customer service skills.
• Strong organizational and time management skills.
• Effective communication both oral and written.
• Ability to represent the organization positively at all times.
• Respect for confidentiality of private healthcare, financial, and other company information.
• Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction.

Skills

• Behaviors consistent with Valley Health System Behavioral Standards and Valley Physician Services Mission and Vision Statements.
• Excellent listening and response skills with clear expectations.
• Strong orientation towards providing high quality, cost-effective, and comprehensive medical care.
• Effective organizational and time management skills.
• Clear and concise communication.
• Team-building and cooperative working relationships.
• Positive representation of the organization.
• Confidentiality of private healthcare, financial, and other company information.
• Commitment to the job and members of the team.
• Constructive feedback about co-workers and the organization.
• Responsibility and accountability for job duties and organizational responsibilities.
• Support for improving and maintaining high levels of patient/customer satisfaction.

Benefits

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D (Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits (e.g., Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
• Retail Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

Pay

$19.81 - $24.76 per hour

Schedule

Day (United States of America)

Job Location

Montvale 133-149 Kinderkamack Rd

EEO Statement

Valley Health System does not discriminate on the basis of ancestry, age, atypical hereditary cellular or blood trait, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, liability for service in the Armed Forces of the United States, marital status, medical condition or illness, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, refusal to submit to genetic testing or make available results of such tests, religion, sex, sexual orientation, veteran’s status or any other protected basis, in accordance with all applicable Federal, State and Local laws. This applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment.