Business Associate, Hematology / Oncology, Full Time, Day

Position Summary

Performs a variety of front desk activities that support the Practice and professional staff. Essential services include checking-in, checking-out, and other tasks as directed or requested by the Practice Manager.

About the Role

Supports the Practice and professional staff by performing various front desk activities. Essential services include checking-in, checking-out, and other tasks as directed or requested by the Practice Manager.

Responsibilities

• Checks-in and checks-out patients as needed
• Processes insurance claims and payments
• Answers phones and handles inquiries
• Manages appointment scheduling
• Handles billing and collections
• Assists with administrative tasks as directed

Requirements

• High school diploma or equivalent
• Completion of a formal coursework in office management, database management or business
• Computer literacy required
• Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required

Qualifications

• Education: High school diploma or equivalent
• Experience: Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required

Skills

• Behaviors consistent with Valley Health System Behavioral Standards and Valley Physician Services Mission and Vision Statements
• Courteous, caring, respectful, and compassionate behavior
• Effective organizational and time management skills
• Clear communication both oral and written
• Ability to represent the organization positively
• Confidentiality of private healthcare, financial, and other company information
• Respect for commitments to the job and members of the team
• Constructive feedback about co-workers and the organization
• Responsibility and accountability for job duties and organizational responsibilities
• Support for improving and maintaining high levels of patient/customer satisfaction

Benefits

• Medical/Prescription, Dental & Vision Discount Program
• Group Term Life Insurance and AD&D
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits
• 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
• Retail Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

Pay

N/A

Schedule

N/A

Benefits

• Medical/Prescription, Dental & Vision Discount Program
• Group Term Life Insurance and AD&D
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits
• 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
• Retail Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

EEO Statement

Valley Health System does not discriminate on the basis of ancestry, age, atypical hereditary cellular or blood trait, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, liability for service in the Armed Forces of the United States, marital status, medical condition or illness, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, refusal to submit to genetic testing or make available results of such tests, religion, sex, sexual orientation, veteran’s status or any other protected basis, in accordance with all applicable Federal, State and Local laws. This applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment.