Business Associate

Essential Duties And Responsibilities

• Afford support to daily ASC operations by coordinating and overseeing schedules, staffing levels, patient flow, and resource utilization.
• Collaborate with clinical leadership to identify and resolve operational challenges.
• Support implementation of operational initiatives designed to improve productivity and patient satisfaction.
• Maintain knowledge of CMS, AAAHC, Joint Commission, OSHA, HIPAA, and state regulatory requirements.
• Assist with policy and procedure development, review, and implementation.
• Participate in audits, compliance monitoring, and corrective action plans as needed.
• Ensure confidentiality and security of patient and organizational information.
• Serve as a professional liaison between physicians, staff, vendors, and leadership.
• Coordinate physician onboarding and operational support as needed.
• Assist with vendor management, supply coordination, and service agreements.
• Foster positive relationships that support ASC growth and physician satisfaction.
• Afford support to budget monitoring and expense management.
• Review operational data and prepare reports for leadership meetings.
• Afford support to inventory management and cost containment initiatives.
• Cook meetings, maintain records, and prepare correspondence and presentations.
• Afford support to special projects and strategic initiatives.
• Promote exceptional customer service for patients, families, physicians, and staff.
• Address patient concerns and assist with service recovery efforts when appropriate.
• Support initiatives aimed at improving patient satisfaction scores and overall patient experience.

Qualifications

• Education: Associate's or Bachelor's degree in Healthcare Administration, Business Administration, Finance, Healthcare Management, or related field preferred.
• Experience: Minimum of 2 years of healthcare, ambulatory surgery center, medical practice, hospital, or healthcare administration experience preferred.
• Experience: Experience with healthcare operations, revenue cycle management, compliance, or quality programs preferred.
• Knowledge: Knowledge of medical terminology, insurance processes, and healthcare regulations preferred.

Skills and Competencies

• Organizational and time management skills.
• Excellent written and verbal communication abilities.
• Ability to analyze data and identify trends.
• Proficiency in Microsoft Office Suite, including Excel.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and critical-thinking skills.
• Professional demeanor and ability to work collaboratively with multidisciplinary teams.

Physical Requirements

• Ability to sit, stand, walk, bend, and lift up to 25 pounds as needed.
• Ability to work in a healthcare environment with frequent interaction among patients, physicians, and staff.

Performance Expectations

• Maintain compliance with all regulatory and organizational requirements.
• Demonstrate professionalism, accountability, and teamwork.
• Contribute to operational efficiency, financial performance, and patient satisfaction goals.
• Support the ASC's mission, vision, and commitment to high-quality patient care.