Business Architect – Discrete Mfg

Key Responsibilities

• Partner with business stakeholders and IT leadership to document current-state and future-state business processes, capability maps, and value streams.
• Translate business strategy and operational needs into system and process requirements that span ERP, CPQ, CRM, and adjacent applications.
• Identify process gaps, redundancies, and automation opportunities, and recommend solutions that align with enterprise architecture standards.
• Serve as a trusted advisor to functional leaders (Sales, Engineering, Operations, Finance) on how system capabilities can support business objectives.
• Maintain and evolve process and solution documentation, including workflow diagrams, requirements repositories, and architecture artifacts.
• Lead, mentor, and develop the Business Analysis team, setting standards for requirements gathering, documentation, and stakeholder engagement.
• Lead the IT QA team, establishing test strategy, test case coverage, and release readiness criteria across projects and enhancements.
• Cook up and monitor team KPIs (e.g., requirements quality, defect leakage, test cycle time) and drive continuous improvement.
• Foster collaboration between business analysts, QA engineers, developers, and solution architects throughout the project lifecycle.
• Apply working knowledge of Infor Visual ERP to guide requirements, configuration decisions, and process improvements across manufacturing and finance workflows.
• Apply working knowledge of Tacton CPQ to support configure-to-order and quoting process design and enhancements.
• Apply working knowledge of Salesforce CRM to align sales, quoting, and customer data processes with downstream ERP and CPQ systems.
• Support integration and data-flow discussions across the application landscape (e.g., MuleSoft, Microsoft Fabric) in partnership with the Enterprise Architecture and Integrations teams.
• Ensure proposed solutions align with master data governance standards and enterprise architecture principles.

Systems & Solution Expertise

• Hands-on experience with ERP systems (Infor Visual preferred).
• Hands-on experience with CPQ platforms (Tacton preferred).
• Hands-on experience with CRM platforms (Salesforce preferred).

General Traits

• Exceptional verbal and written communication and project management skills.
• Strong analytical and problem-solving abilities.
• Ability to work collaboratively and influence stakeholders at all levels.

Professional Experience

• 7+ years of experience in business analysis, business architecture, or solution architecture roles, including experience in a discrete manufacturing environment.
• 3+ years of experience leading or managing a team, ideally spanning business analysis and/or QA disciplines.
• Hands-on experience with ERP systems (Infor Visual preferred), CPQ platforms (Tacton preferred), and CRM platforms (Salesforce preferred).
• Strong facilitation, requirements-gathering, and process-mapping skills (e.g., BPMN, value stream mapping).
• Solid understanding of software QA practices, including test planning, test case design, and defect management.
• Excellent verbal and written communication skills, with the ability to engage both executive stakeholders and technical teams.