Business Applications Developer & Automation Specialist (powerplatform)

About the role

The Strategic National Stockpile is responsible for ensuring lifesaving medicines, medical supplies, and emergency response capabilities are ready when the nation needs them most. The Business Applications Developer & Automation Specialist will support the U.S. Department of Health and Human Services (HHS), Administration for Strategic Preparedness and Response (ASPR), Strategic National Stockpile (SNS).

Responsibilities

• Configure, administer, and maintain WebEOC (or similar enterprise applications) supporting emergency preparedness and operational response.
• Develop and maintain Power BI dashboards and operational reports.
• Design and implement low-code workflow automations using Microsoft 365 technologies and related enterprise tools.
• Support users by troubleshooting application issues, implementing approved enhancements, and providing technical guidance.
• Utilize Microsoft Copilot, ChatGPT, or similar AI tools to improve documentation, reporting, workflow efficiency, and operational processes while following Government-approved AI governance practices.
• Prepare and maintain technical documentation, configuration guides, operational runbooks, and training materials.
• Support configuration management, change control, system testing, and application sustainment activities.
• Collaborate with Government stakeholders to implement approved system enhancements and maintain operational readiness.
• Support emergency operations and surge activities as required.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business Information Systems, or a related discipline, and 3+ years of relevant experience.
• Experience configuring or administering enterprise business applications such as Microsoft Power Platform, SharePoint, Salesforce, Microsoft Dynamics, or similar workflow-driven platforms.
• Web development experience in tools such as javascript, html and css.
• Experience developing dashboards using Microsoft Power BI or equivalent reporting tools.
• Experience designing or supporting workflow automation using Microsoft 365, Power Automate, or comparable low-code automation platforms.
• Experience using AI productivity tools such as Microsoft Copilot, ChatGPT, or similar technologies to improve workflows, documentation, or reporting.
• Strong troubleshooting, analytical, and customer support skills.
• Excellent written and verbal communication skills.