Specialist Software Engineer-Power Apps

Salary Range: $114,070 - $134,641

Location: 2 Broadway, New York, NY 10004

Hours of Work: 9:00 am - 5:30 pm (7.5 hours/day) or as required. This position is eligible for teleworking, currently 2 days per week. New hires are eligible to apply 30 days after their effective date of hire.

About the role

The Metropolitan Transportation Authority (MTA) is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Software engineers are responsible for designing, coding, verifying, testing, documenting, amending, and refactoring programs/scripts and integration software services, and maintaining high-quality software to meet business and customer needs. Software Engineers perform coding, debugging, testing, project management, and troubleshooting/maintenance throughout the software development lifecycle. They gather information, perform analysis, and elicit user requirements in discussion with users. They contribute software development methods, tools, and techniques and apply agreed standards to achieve well-engineered outcomes.

Responsibilities

• Defines and manages scoping and requirements definition and ensures traceability to source.
• Designs, codes, verifies, tests, documents, amends, and refactors complex programs/scripts and integration software services using appropriate modeling techniques following agreed software design standards, guidelines, patterns, and methodology.
• Develops and executes test plans and test cases; implements scalable and reliable automated tests and frameworks.
• Develops acceptance criteria related to functional and non-functional requirements, business processes, features, user stories, and business rules.
• Evaluates user experiences of systems, products, services, or devices using appropriate tools and techniques, and validates that security, usability, and accessibility requirements have been met.
• Develops, configures, and maintains tools to identify, track, log, and maintain accurate, complete, and current system information; develops and maintains associated operational documentation.
• Maintains application support processes and uses application management software tools to investigate issues, prioritize and diagnose incidents, collect performance statistics, and create reports.
• Defines, documents, and executes small projects or sub-projects. May act as product owner for one or more lower-value products or services, managing elements of the product life cycle to meet customer/user needs and achieve financial or other targets.
• Plans, organizes, and conducts quality and safety assessments, and suggests opportunities for improvement. Contributes to identifying, analyzing, and documenting hazards and safety risks.
• Monitors and reports on supplier performance, customer satisfaction, adherence to security requirements, and market intelligence.
• Continuously develops and maintains personal knowledge of software engineering practices, emerging trends, and technologies. May mentor less experienced staff.
• Performs other duties and tasks as required.
• May need to work outside of normal work hours (i.e., evenings and weekends).
• Travel may be required to other MTA locations or external sites.
• Complies with all policies and standards.
• Observes the work performed by contractors, reviews invoices, and approves them if the work meets contractual standards. Addresses performance issues with the contractor when possible and escalates issues as needed.

Requirements

• Bachelor’s Degree in Arts/Sciences (BA/BS). An equivalent combination of education and experience may be considered instead of a degree.
• Minimum 3 years of relevant experience.
• Certified Software Engineer or equivalent, Agile Project Management, technical certifications relevant to the specific position (and software products and toolsets used in that position), and experience with the System Development Life Cycle with the methodologies in use in the Department is preferred.
• A software engineering industry certification is preferred, including but not limited to: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP).

Skills

• Knowledge of MS Rapid Application Development.
• Knowledge of the Azure Cloud environment, including Azure Logic Apps, Azure Functions, and Power Platform.
• Hands-on programming experience in a business setting.
• Proficiency in at least one software engineering methodology, including but not limited to: Agile, DevOps, Extreme Programming (XP), Rapid Application Development (RAD).
• Experience applying a structured validation and testing method, including but not limited to: Unit Testing, Integration Testing, System Testing, Acceptance Testing, Regression Testing.
• Proficient collaboration skills to ensure design specifications are seamlessly implemented by the development team.
• Proficient with version control, e.g., Git.
• Demonstrated ability to work independently and navigate organizational ambiguity.
• Effective written and verbal communication skills.
• Proficient in Programming Languages, e.g., C#.
• Proficient in Software Testing.
• Programming experience with the following languages, including but not limited to: Ruby, Python, Java, C++, COBOL, MS-SQL Developer, Oracle, .Net, DBA, JavaScript.
• Familiarity with vendor-specific platforms, including but not limited to: Azure, Windows Server platforms, RESTful APIs, or Linux.
• Experience administering and developing workflows and specialized UIs in Alfresco or other Document Management systems.
• Thorough knowledge of Data Structures and Algorithms.
• Thorough knowledge of Database Management.
• Thorough knowledge of Web Development.
• Thorough knowledge of DevOps.
• Thorough knowledge of Operating Systems.
• Thorough knowledge of Cybersecurity, including encryption and authentication.
• Thorough knowledge of Cloud Computing.
• Active Listening, Attention to Detail, Customer Service.
• Prioritization, Problem-Solving, Effective Verbal and Written Communication.

Desired Skills

• Hands-on experience in Microsoft Power Platform.
• Strong experience in developing applications using Power Apps, Power Platform, and Power Apps Copilot.
• Designing customer user interfaces, optimizing app performance, and managing the app lifecycle.
• Structuring data models, configuring forms, views, and business rules in Microsoft Dataverse.
• Building complex automation flows, using triggers and connecting apps to workflows.
• Strong understanding of Power Platform data connectors and RESTful APIs.
• Ability to create custom plug-ins using .NET Framework and C# for Power Apps solutions.
• Ability to build low-code AI agents using Microsoft Copilot Studio and leverage models in Azure AI Foundry.
• Strong understanding of Azure App Service, Azure AI Foundry, Document Intelligence, etc.
• Strong experience in JavaScript programming, HTML, Bootstrap, and CSS.
• Microsoft Power Platform Developer Associate certification (PL-400) preferred.

Competencies

• Cultivates Innovation (Capable): Creating new and better ways for the organization to be successful.
• Customer Focus (Capable): Building strong customer relationships and delivering customer-centric solutions.
• Communicates Effectively (Adept): Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Tech Savvy (Capable): Anticipating and adopting innovations in business-building digital and technology applications.
• Technical Skills (Capable): Specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks.
• Values Diversity (Adept): Recognizing the value that different perspectives and cultures bring to an organization.
• Collaborates (Adept): Building partnerships and working collaboratively with others to meet shared objectives.

Pay

$114,070 - $134,641

Schedule

9:00 am - 5:30 pm (7.5 hours/day) or as required. Eligible for teleworking 2 days per week.