Business Applications Analyst Senior - P&C Insurance Agency
About the Role
As a dedicated Business Applications Analyst Senior for the P&C Insurance Agency, you will provide complex analytical, business, and technical support related to strategic business functions, processes, and applications/IT platforms. Leads and participates in efforts supporting business analysis and decision-making processes including creating, implementing and maintaining application solutions to meet the needs of a business or organization. Propose changes to business processes to better align to business need.
What You'll Do
- Advises and provides analytical support and recommendations to stakeholders making decisions related to business and application/IT platform direction and modifications, taking into account current and future business needs and opportunities.
- Maintains advanced understanding of business processes, applications/IT platform and strategic direction and advises customers on and facilitates the identification, research, and analysis of application/IT platform and technology solutions.
- Collaborates and exchanges information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified and addressed.
- Researches complex business issues requiring advanced knowledge of business principles and theories.
- Responsible for analyzing and participates in documenting business requirements for application/IT platform and data systems and directing the testing and implementation of new systems or changes to current system as required to meet contractual needs and improve processes.
- Leads and participates in the design and administration of standards and policies regarding application/IT platform and end user customer documentation.
- Provides input and participates in establishing system documentation standards and quality assurance methodologies for systems and applications/IT platform.
- Provides work direction and coaching to team members and may provide input on performance and development plans.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What You Have
- Bachelor's degree; OR 4 additional years of relevant education and/or experience.
- 6 years of work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations processes.
- Demonstrated understanding of application/IT platform administration and the software development life cycle, to include testing execution.
- Experience in developing and maintaining documentation related to workflow and business requirements, as well as technical functionality of IT applications/IT platform.
- Advanced knowledge of Microsoft Office tools.
- Knowledge of risk & controls with experience identifying and fixing gaps, documenting controls and testing of those controls.
- Successful completion of an analyst assessment may be required.
What Sets You Apart
- Certified Salesforce Administrator.
- 2 years' independent insurance agency experience or within P&C insurance.
- US military experience gained through military service or gained as a military spouse / domestic partner.
Pay
The salary range for this position is $93,770.00 - $179,240.00. The actual salary may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Schedule
This position requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA, or Tampa, FL. Relocation assistance is not available for this position.
Benefits
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program with paid holidays plus 16 paid volunteer hours
- Various wellness programs
- Career path planning and continuing education