Business Applications Analyst

Essential Duties And Responsibilities

• Gathers data and information on processing steps/workflows, clarifies requirements by observing and interviewing end users and other involved staff, and translates into applications to support those needs.
• Designs, implements and maintains new or existing applications, and provides tier 2 and higher technical support to a wide variety of departments.
• Prepares test data, scenarios, and coordinates system testing related to new or existing development, and new product code releases; maintains logs, and ensures fixes are in place prior to implementation.
• Participates in the design and configuration management of assigned production, test, backup, recovery, migration and archive systems and procedures.
• Works project tasks, requests, tickets, and plans and coordinates Change Management for all assigned systems.
• Researches and provides input related to strategic direction for application and server security for a variety of business and clinical solutions.
• Reads technical journals and attends seminars and workshops to learn about new developments and changing technology trends.
• Recommends proper hardware and software implementations to improve quality, efficiency and minimize costs.
• Provides technical information, documentation, and/or instruction in non-technical terms to end users.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Mentors and trains others.

Education and/or Experience

Business or Clinical Analyst: Associate’s degree and/or applicable technical certification(s), and/or two (2) to six (6) years of relevant technical experience.

Knowledge, Skills, and Abilities

Knowledge: Applies principles and practices of applications and systems in specific field of specialization. Systems administration and procedures analysis. Operation and capabilities of a various hardware and peripheral equipment, operating system software, utility programs and commands, and file move applications. Technical troubleshooting, analysis, and problem solving.