Business Analyst – Workforce Analytics

Job Description

Driven Brands is looking for a Business Analyst in Workforce Analytics who wants to make a difference! Reporting to the Manager of Analytics and Capacity Planning while supporting our Auto Glass Now (AGN) brand, this role is responsible for delivering clear, actionable insights that inform operational decision-making. This role collaborates with AGN leadership, translates business questions into structured analysis, identifies performance drivers, and delivers recommendations that influence the business.

How You Will Own It

• Partner with stakeholders across departments to understand objectives and define analytical needs.
• Translate ambiguous business questions into structured analysis and clear recommendations.
• Independently determine the appropriate analytical approach to solve business problems and provide actionable recommendations.
• Document business logic, assumptions, KPIs, and requirements for the organization.
• Clearly communicate & deliver analysis to audiences with varying levels of technical knowledge.
• Build and maintain advanced Excel-based analytical files used to support recurring and ad-hoc decision-making.
• Maintain, enhance, and update Excel-based forecasting models that support operational planning and capacity decisions.
• Validate data accuracy and troubleshoot reporting discrepancies across multiple data sources.

What You’ll Bring

• 2-5 years of professional experience in Business Analytics, Workforce Management, capacity planning, or a related analytical role.
• Bachelor’s degree in a quantitative, business, or analytical field (or equivalent experience).
• Advanced proficiency in Microsoft Excel, including advanced formulas, PivotTables, Power Query, and analytical problem-solving.
• Working knowledge writing or using SQL queries to extract, validate, and analyze data.
• Strong interpersonal & teamwork skills.
• Effective analytical and problem-solving skills.
• Attention to detail and strong business judgement.
• Ability to manage multiple priorities while working independently in a fast-paced environment.

Added Fuel

• If You Have Strong proficiency in querying & manipulating large datasets using SQL.
• Experience using Power Query or Power Pivot.

Company Information

Company: Driven Brands
Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things. Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Compensation

Compensation Range: $51,300.00 - $91,600.00
Compensation Frequency: Annual
Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience.

Benefits

Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com

Additional Info

DBCORP Position Location: North Carolina
Get early access to 50% of your earned wages at any time through our myFlexPay program.